Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Timbuktu Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/timbuktu-travel | Feefo

Zobrazení všech 981 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 12/06/2017

The booking experience was very smooth. All communication was clear and quick. Would absolutely book again.

Georgie

Timbuktu

7 years ago

Hi there,

Thank you for taking the time to leave your feedback - the team are so pleased you enjoyed the process of booking was smooth and would book again! Great to hear!

All the best

Georgie

George Turnbull

7 years ago

Datum nákupu: 30/11/2017

Co říká George Turnbull o Timbuktu:

Good guys, and can be competitive on price when compared to booking independently - but with much less hassle! Excited for our SA adventure.

Georgie

Timbuktu

7 years ago

Hi George,

That's great to hear! The team are thrilled that you enjoyed the experience of booking and we reduced hassle for you! We hope your trip to South Africa was an adventure indeed!

All the best
Georgie

Radhika Aswar

7 years ago

Datum nákupu: 24/11/2017

Co říká Radhika Aswar o Timbuktu:

We had an amazing service given by kat who walked us through the entire program

Georgie

Timbuktu

7 years ago

Hi Radhika,

Thank you for taking the time to leave your feedback, we really appreciate it. Kat and the team are so pleased you had a great experience booking with us!

All the best
Georgie

Stephany Goldzband

Cambridge, MA

7 years ago

Datum nákupu: 12/04/2017

Co říká Stephany Goldzband o Timbuktu:

Africa trip planning far exceeded expectations

I have been impressed with the level of service I have received since I first reached out to Timbuktu. My safari expert, Kat, spent A LOT of time with me answering all of my questions and designing...

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Georgie

Timbuktu

7 years ago

Hi Stephany,

Kat and the team are absolutely thrilled you enjoyed the experience of booking with us! Thank you for taking the time to leave your feedback.

All the best

Georgie

Důvěryhodný zákazník

7 years ago

Datum nákupu: 17/11/2017

Joanna thoughtfully created a lovely itinerary. She was patient, listened and understood our hopes for a first visit to Africa. She anticipated logistics and was especially attentive to details. ...

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Georgie

Timbuktu

7 years ago

Hi Jennifer, Joanna and the team are so pleased you enjoyed the planning experience with Timbuktu and we really appreciate you taking your time to leave your review.

All the best,
Georgie and the Timbuktu Team

Josh

7 years ago

Datum nákupu: 21/11/2017

Co říká Josh o Timbuktu:

Timbuktu was amazing!!

Timbuktu was invaluable in planning my trip to South Africa. The online interface helped to visualize the whole trip, and Johnny was awesome in providing tons of local know-how. We hit four different...

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Georgie

Timbuktu

7 years ago

Hi Josh,

Thank you for taking the time to leave your review, Johnny and the team are thrilled you enjoyed the online interface and the trip exceeded expectations.
All the best, Georgie and the Timbuktu Team

Recenze produktu

Zachary Zimmer

7 years ago

Datum nákupu: 10/11/2017

Co říká Zachary Zimmer o Timbuktu:

Great job Kat at Timbuktu

I received very thoughtful and attentive service from Kat at Timbuktu. She was readily available to answer questions and provided sound advice on my travel plans. The idea to do gorilla tracking in...

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Georgie

Timbuktu

7 years ago

Hi Zachary,
Kat and the team are so pleased you had a lovely experience booking with us and such a great time seeing the gorillas in the DRC. Thank you for taking the time to leave your review, we appreciate it!
All the best

Georgie and the Timbuktu Team

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 05/11/2017

Fantastic trip

Superbly organised trip with great advice from our consultant. We had a wonderful week with great sightings of animals. Camps were terrific.

Georgie

Timbuktu

7 years ago

Hi Gwyneth, thank you for taking the time to leave your review, we really appreciate it! Joanna and the team are thrilled you enjoyed the experience of booking with us and that you had a wonderful time.

All the best

Georgie and the Timbuktu Team

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 21/10/2017

Patience, care and diligence. Key to a successful trip, all ticked off.

Having been concerned about why the holiday was working out less than some others we enquired with, all concerns were irrelevant, the service, patience, communication and end product were all...

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Georgie

Timbuktu

7 years ago

Hi Jessica,
Thank you for taking the time to write your review, we really appreciate it. Joanna and the team are thrilled to hear you enjoyed the Timbuktu experience and that you would recommend us to those destined for a more adventurous country!
We wish you all the best,
Georgie and the Timbuktu team

Recenze produktu

Tom Aarvold

7 years ago

Datum nákupu: 15/10/2017

Co říká Tom Aarvold o Timbuktu:

Exceptional service and recommendations. This was our second trip with Timbuktu and already planning our third, can’t recommend highly enough.

Georgie

Timbuktu

7 years ago

Hi Tom,

Thank you for taking the time to leave your review, we really appreciate it. We are thrilled to hear you enjoyed our service and recommendations and look forward to creating your 3rd trip together!

All the best,

Georgie and the Timbuktu Team

Recenze produktu

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O Timbuktu

Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.

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+1 (646) 542 0667

4600 140th Ave N, Suite 180, Clearwater, Florida, 33762, United States

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Timbuktu

The Clarendon Bantry BayVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuBeautiful hotel, fantastic staff/service

Franschhoek Country House & VillasVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Birkenhead HouseVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuThis hotel is absolutely amazing. The views, rooms, staff, and service were top notch. If you are in Hermanus, staying here is a must.

Inyati Game LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Mikeno LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuFabulous place. Magical.

Nyiragongo Volcano-Summit SheltersVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuIt's not the Ritz, but the view is something that has to be seen to be appreciated.

Pioneer Lodge & CampVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuGood stop for an overnight stay. Quite close to airport. Good accommodation with good service.

Luangwa River CampVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuFantastic. The rooms were very comfortable . Beds and showers both good. Staff were wonderful. Food was way beyond what one would expect in a bush Camp. Our host was exceptional - friendly and...Přečíst vše

Kibumba CampVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuClemence and her team deserve commendation, having only recently opened in a remote location, it was absolutely brilliant. Jess described it as a smart tented camp. Again the view from the bar area...Přečíst vše

Polana Serena HotelVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobku

Casa na PraiaVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Situ Island ResortVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?