Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Timbuktu Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/timbuktu-travel | Feefo

Zobrazení všech 981 recenzí

Steve

7 years ago

Datum nákupu: 08/01/2018

Co říká Steve o Timbuktu:

South Africa Adventure

Apart from some confusion between Timbuktu and their in country logistics company regard whose name reservations were under, leading to some awkward encounters, the whole trip was well executed and...

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Recenze produktu

Lizzie

7 years ago

Datum nákupu: 03/01/2018

Co říká Lizzie o Timbuktu:

Fantastic service.

I couldn't have asked for more from Timbuktu; they went above and beyond to ensure my partner and I enjoyed a dream visit to South Africa. Every place they selected was absolutely wonderful, and no...

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Důvěryhodný zákazník

7 years ago

Datum nákupu: 01/11/2018

Excellent, professional and prompt service

Kat was very helpful and responded courteously to my inquiries and requests for advice. Her suggestions were informed and thoughtful. All in all I found her an exceptional person to work with.

Alicia Andre

7 years ago

Datum nákupu: 07/07/2017

Nahraná média

Zobrazit všechna média (1)

Co říká Alicia Andre o Timbuktu:

magical, exciting, breathtaking

I worked with Joanna Rigby Jones for our trip to Victoria Falls -- Botswana -- Capetown. I really appreciated how Joanna listened and helped me plan our trip according to our needs. She was great...

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Georgie

Timbuktu

7 years ago

Hi Alicia,

Thank you for taking the time to leave your reply - we really appreciate it! Joanna and the team couldn't be more thrilled that you had an incredible trip and enjoyed the experience of booking with us. It is so rewarding hearing guests having forever memorable trips.

And the photo is fab!

All the best
Georgie and the Timbuktu Team

Pam

USA

7 years ago

Datum nákupu: 30/12/2017

Co říká Pam o Timbuktu:

We didn't even dare to dream that it could be such an incredible experience

Caitlin's patience, perseverance and determination landed us the reservations we wanted and an experience that was unparalleled in terms of variety, interest and sheer marvel! Where they perhaps...

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Georgie

Timbuktu

7 years ago

Hi Pam,

Caitlin and the team are thrilled to hear you enjoyed the experience of booking your safari with Timbuktu and that your experience was unparalleled!

The once in a lifetime often open the door to many more adventure!

Thank you for taking the time to leave your reply.

All the best

Georgie

Recenze produktu

Joe Robinson

london

7 years ago

Datum nákupu: 05/01/2018

Co říká Joe Robinson o Timbuktu:

Great recommendations. Great communication. Perfect Service. Would 100% use again.

Georgie

Timbuktu

7 years ago

Hi Joe,

The team are thrilled to hear you had a great experience booking with us and that you would book again! That's fantastic.

We really appreciate you taking the time to leave your review.

All the best

Georgie

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 21/10/2017

Joanna was super attentive, knowledgeable, patient, and overall a fantastic specialist. 10/10 would let her plan my safari to Africa again.

Georgie

Timbuktu

7 years ago

Hi Marie,

Thanks for leaving your review! Joanna and the team are so pleased you had a great experience booking with us and to hear you'd book again!

Thanks again and all the best,
Georgie

Důvěryhodný zákazník

7 years ago

Datum nákupu: 13/12/2017

Professional travel services

Very quick and professional service. Keen eye for details. Excellent suggestions for improving the original itinerary without any additional costs. Very instructive information about payment...

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Georgie

Timbuktu

7 years ago

Hi Ingrid,

Thank you for taking the time to leave your review, the team are absolutely thrilled you had a great experience booking with us.

All the best
Georgie

Michael P.

San Francisco, CA

7 years ago

Datum nákupu: 09/12/2017

Co říká Michael P. o Timbuktu:

Flawless Service & Experience

We came back from the trip Kat curated for us right before this year’s holidays and our summary to friends and family was: “best trip of our lifetime,” “absolutely incredible,” “we miss Africa,” and...

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Georgie

Timbuktu

7 years ago

Hi Michael,Kat and the team couldn't be happier to hear your trip was so incredible. The gorillas are truly extraordinary! Thank you for taking the time to leave your review, we really appreciate it!All the bestGeorgie

Recenze produktu

Francois Lame

New York

7 years ago

Datum nákupu: 30/11/2017

Co říká Francois Lame o Timbuktu:

The only way to visit Africa!

Planning a trip to South Africa is a once in a lifetime experience. I'd got a number of quotes from travel agents in the USA and was shocked by the costs. A friend told me about Timbuktu Travel and I...

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Georgie

Timbuktu

7 years ago

Hi Francois,

That is fantastic! The team are thrilled you have enjoyed the experience so far, particularly exploring on the website. We appreciate you taking the time to leave your review. We hope you have an incredible trip.
All the best
Georgie

Neobdržel/a jste pozvánku k recenzi?

O Timbuktu

Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Timbuktu

Winchester MansionsVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuGreat place and location .....excellent service

River Manor Boutique Hotel & SpaVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuStar of stellenbosch......excellent accommodation and sterling service

The MarineVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuGreat location in a touristy town

&Beyond Kirkman's KampVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuWish I could give them 10 stars....friendly, gracious, excellent food and accommodations. Best part of the trip!

Legendary Arusha LodgeVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuProvided attentive service, comfortable accommodations and a perfect ending to our safari journey.

Kuro Tarangire CampVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuThe new reinvention as a permanent camp makes this a truly luxurious experience. The staff are attentive, enthusiastic and incredible knowledgeable. A wonderful way to start or end your safari...Přečíst vše

The Lazizi Premiere NairobiVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuGreat stay while in transit. Clean, modern, and comfortable.

Virunga LodgeVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Hemingways Nairobi HotelVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuOur only regret is not having more time here!!! Incredible spot.

Ol Donyo LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThe highlight of our Africa trip. One the finest spots we have visited on the planet. Simply perfect.

Cottar's 1920s Safari CampVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuVery unique and special spot in the Mara! We would have appreciated more food choices, but what we had was very delicious!

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?