Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Timbuktu Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/timbuktu-travel | Feefo

Zobrazení všech 981 recenzí

Emma Hardie

England, UK

6 years ago

Datum nákupu: 18/04/2018

Co říká Emma Hardie o Timbuktu:

Wonderful service, ideas and follow up

We used Timbuktu and more specifically Jonty and his team to fill in the (substantial) gaps in our Namibian adventure. Everything went according to plan and we were so grateful for Jontys...

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Arwen

Timbuktu

6 years ago

Hi Emma,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service. We're really pleased to hear that we were able to help in that tricky situation and hope you went on to still have a fantastic trip.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Recenze produktu

Důvěryhodný zákazník

6 years ago

Datum nákupu: 07/09/2018

Awesome travel experience in Botswana

Caitlin Carter took care of all the planning and gave us all the information we needed to be properly prepared to make the most of our experience. Everything went perfectly and smoothly. We loved our...

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Arwen

Timbuktu

6 years ago

Hi there,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Katja's service.We're also so pleased that you had such a fantastic first trip to Botswana, we hope you'll be back!

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Recenze produktu

diane wilson

Muscat, Oman

6 years ago

Datum nákupu: 25/08/2018

Co říká diane wilson o Timbuktu:

Personal service for the holiday of a lifetime

Brilliant personal service from Johnny and his team. The website is an absolute dream to use and apart from being useful is great fun to plan anything from a trip of a lifetime to a budget conscious...

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Arwen

Timbuktu

6 years ago

Hi Diane,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Johnny's service and our site. This is exactly the sort of feedback we love to hear!

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Recenze produktu

Důvěryhodný zákazník

6 years ago

Datum nákupu: 29/09/2018

I had a great experience with Jonty at Timbuktu - he was friendly, listened to our needs and came back quickly with some great options that were in our price range! He made us feel like we had...

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Arwen

Timbuktu

6 years ago

Hi there,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service.

We're so excited to hear all about your safari on your return.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Paul Hunkin

London

6 years ago

Datum nákupu: 21/08/2018

Co říká Paul Hunkin o Timbuktu:

Excellent!

Very helpful and professional -- thanks! We had an excellent trip across southern Africa (Namibia -> Zambia -> Botswana -> Mozambique), thanks for Timbuktus help. All the recommendations were...

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Arwen

Timbuktu

6 years ago

Hi Paul,

We are thrilled to hear you enjoyed the experience booking with us and our service. We're so pleased that you enjoyed your first trip to Africa and hope you'll be back again soon!

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Recenze produktu

Sandra

6 years ago

Datum nákupu: 04/08/2018

Co říká Sandra o Timbuktu:

Fabulous family experience on Chobe River houseboats!

We had a great plan and all was well-executed.

Arwen

Timbuktu

6 years ago

Hi Sandra,

We are thrilled to hear you enjoyed the experience booking with us and our service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Recenze produktu

Důvěryhodný zákazník

6 years ago

Datum nákupu: 12/08/2018

Last minute trip planned to perfection!

We planned our trip with very little lead time, and not only was Katja able to book exactly what we wanted, but on the exact dates and times needed. We really loved Speke's Camp for our safari, and...

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Arwen

Timbuktu

6 years ago

Hi there,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Katja's service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Recenze produktu

CLAUDIA YUEN

6 years ago

Datum nákupu: 07/08/2018

Co říká CLAUDIA YUEN o Timbuktu:

Best decision made for honeymoon planning!

We booked our honeymoon on Timbuktu and it was the best decision we made - the whole trip was very smooth and everything was taken care of, including transfers from hotel to airport etc when we moved...

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Arwen

Timbuktu

6 years ago

Hi Claudia,

We're so happy to hear that you had such a fantastic honeymoon and that everything ran so smoothly for you.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Recenze produktu

Alban

6 years ago

Datum nákupu: 24/07/2018

Co říká Alban o Timbuktu:

Very Reliable but not cheap

On the field we were always well accompanied with reliable guide/driver and on time. Everything worked well from A o Z The programme for the daytrip at Kili was unclear to me and I ended up at 3'000...

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Arwen

Timbuktu

6 years ago

Hi Alban,

Thanks so much for taking the time to leave a review, we're so please you enjoyed your trip.

To clarify, we only offer safari lodges at the same price as the lodges themselves.

We hope to work with you again in the future.

Best wishes,

Arwen & the Timbuktu team

Recenze produktu

Důvěryhodný zákazník

6 years ago

Datum nákupu: 29/07/2018

Exceptional...period.

Caitlin could not have been more helpful! From the first email correspondence to the impeccable followup throughout our vacation, her service and expertise was exceptional. Her selections were spot...

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Arwen

Timbuktu

6 years ago

Hi there,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Caitlin's service.

We're so pleased to that your trip was such an incredible experience for you and your family.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Timbuktu

Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.

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+1 (646) 542 0667

4600 140th Ave N, Suite 180, Clearwater, Florida, 33762, United States

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Timbuktu

Your booking experience with TimbuktuVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Teufelskrallen Tented LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuWonderful tented lodge, a bit breezy going to the loo at night! It was 2degrees when we got up in the morning.

Fish River LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuWonderful location, the food was not good.

Sossusvlei LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLarge but very comfortable lodge. Perfect for dune visiting. The Junior suite was really lovely.

Hansa HotelVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuQuirky hotel, but service at breakfast was terrible.

Mowani Mountain CampVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuDisastrous service, but beautiful location. The food was sometimes inedible. As for the management, get off your phone and pay some attention to your guests!

Okonjima Bush CampVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuBiggest treat of all, thanks to Jonty and Martin and team in Namibia. Thank you so much for rescuing our day.....wonderful suite, amazing guide, perfect hostess.

Camp XakanaxaVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuWarm, friendly, impeccable service! Beautiful waterfront setting. Comfortable, attractive accommodations. Excellent management team lead by Phoebe. Amazing game drives with our fantastic guide, Pound.

Camp OkavangoVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuLuxurious accommodations, great personal service from Angel. We did not feel the same overall warm and welcoming atmosphere that we felt at the other camps.While it was interesting to do the water...Přečíst vše

Batonka Guest LodgeVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuThe public areas, veranda and gardens are gorgeous. The rooms are clean and nice, but a bit plain. The location is good. Kudos to Alice who was so helpful and welcoming to us.

Sindabezi Island LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Time + Tide Kakuli Bush CampVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Time + Tide Luwi Bush CampVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Time + Tide Nsolo Bush CampVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Kaya MawaVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Galton HouseVíce recenzí pro tento výrobek (13)Prohlédnout si stránku výrobkuIt was nice -- our only criticism was that the bathroom door didn't close all the way.

Kulala Desert LodgeVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuThey made me a cake for my birthday!

Strand HotelVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobkuExcellent! Probably one of the best hotels we've ever stayed at. They also gave me cake for my birthday!

Villa Vista GuesthouseVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Avani Victoria Falls ResortVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuWe loved the animals walking around the ground. Very helpful staff when we lost a bag.

Kwando Lagoon CampVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuExcellent! Hot water was a bit limited, but that's probably due to being in the bush.

Ilala LodgeVíce recenzí pro tento výrobek (15)Prohlédnout si stránku výrobkuKind and helpful staff. Perfect location for family to explore Vic Falls.

Chobe PrincessesVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuAn unforgettable experience...our family of 7 occupied the small houseboat that sleeps 8. Such a perfect way to view the huge herds of elephants, giraffe, kudu, impala, crocodiles and oodles of...Přečíst vše

Ichingo River LodgeVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuVery comfortable and flexible. Helpful with facilitating fishing trips and birding.

Machaba CampVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuExcellent family experience with a camp rhythm that suits children and adults too. The number of animals are not huge, and the number of vehicles is ever-increasing which might make this a less...Přečíst vše

Speke's CampVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobku

The Majlis ResortVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Tongabezi LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Dulini Leadwood LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

LUX* Grand Gaube ResortVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Planet LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuVery good service and food

Bologonya Under Canvas Safari CampVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuStunning tent and kind people delivering excellent service and food. Tour guide on gaming

Ilala LodgeVíce recenzí pro tento výrobek (15)Prohlédnout si stránku výrobkuAbsolutely perfect location for our first stop and trip to Victoria Falls! We enjoyed the quick walk to the falls, the markets and the gorgeous scenery, complete with the mist of the falls and...Přečíst vše

The Private HideVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuI told our guide that I truly didn't want to let anyone know what a magical experience we had here. It was the lap of luxury and yet the rustic experience we craved, all wrapped in to one perfect...Přečíst vše

Tockie'sVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuFranschhoek is an absolute gem of a town, and staying at Tockie's was definitely one of the highlights. The cozy atmosphere in front of the fire with a cup of tea, was just what our family needed...Přečíst vše

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?