Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Timbuktu Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/timbuktu-travel | Feefo

Zobrazení všech 981 recenzí

Rochelle Lewis

6 years ago

Datum nákupu: 16/07/2018

Co říká Rochelle Lewis o Timbuktu:

I adore Joanna!!

I adore Joanna! She answered every question, She was beyond patient, considering I kept changing what I wanted to do. Her knowledge of Africa is amazing. I only hope I get to meet her someday. When...

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Arwen

Timbuktu

6 years ago

Hi Rochelle,

We are so thrilled to hear you enjoyed the experience booking with Joanna, we love her too!

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Důvěryhodný zákazník

6 years ago

Datum nákupu: 20/07/2018

Caitlin listened to our requirements and made suggestions and we worked out a trip. A pleasure not having someone just trying to sell you there package

Arwen

Timbuktu

6 years ago

Hi there,

We are thrilled to hear you enjoyed the experience booking with us and our service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Denise Stead

6 years ago

Datum nákupu: 07/07/2018

Co říká Denise Stead o Timbuktu:

Timbuktu were very professional in their service, starting with the planning of our trip and carrying through to what we experienced on the actual trip. I would definitely use them again.

Arwen

Timbuktu

6 years ago

Hi Denise,

We are thrilled to hear you enjoyed the experience booking with us and our service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Recenze produktu

Doug Morrison

6 years ago

Datum nákupu: 10/07/2018

Co říká Doug Morrison o Timbuktu:

Very Happy

Helpful friendly service. Quick replies to questions, willingness to customise the trip.

Arwen

Timbuktu

6 years ago

Hi Doug,

We are thrilled to hear you enjoyed the experience booking with us and our service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Jill Knudsen

6 years ago

Datum nákupu: 07/12/2018

Co říká Jill Knudsen o Timbuktu:

Fabulous Honeymoon!

We had an absolutely amazing honeymoon in Africa! We were both amazed by how smooth the entire trip was, especially since we had multiple transfers between locations. It was fantastic; we were never...

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Arwen

Timbuktu

6 years ago

Hi Jill,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Kathrine's service. We're so happy to hear that you had such a fantastic honeymoon and that everything ran so smoothly for you.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Recenze produktu

lidia mackow-mcguire

6 years ago

Datum nákupu: 08/07/2018

Co říká lidia mackow-mcguire o Timbuktu:

Personal service, excellent local knowledge

Such a personal service with quick responses, additional and valuable information and a really great knowledge of the lodges and locations.

Arwen

Timbuktu

6 years ago

Hi Lidia,

We are thrilled to hear you enjoyed the experience booking with us.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Recenze produktu

Důvěryhodný zákazník

6 years ago

Datum nákupu: 03/07/2018

Great at putting together a last-minute trip!

We booked our trip very late and Katja was able to put together the exact trip we wanted. We haven't taken the trip yet but are looking forward to a very smooth experience once we get there as all of...

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Arwen

Timbuktu

6 years ago

Hi there,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Katja's service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best, look forward to hearing about your trip and to helping you book your next African adventure!

All the best,

Arwen and the Timbuktu Team

Marika Clemow

London

6 years ago

Datum nákupu: 22/06/2018

Co říká Marika Clemow o Timbuktu:

Trip of a lifetime - impeccably organised

Everything... transfers, transport, bookings, places, activities etc., absolutely everything went perfectly, and this is down to Joanna at Timbuktu’s superb organisation! We were greeted at...

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Arwen

Timbuktu

6 years ago

Hi Marika,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Joanna's service. We're so happy to hear that your honeymoon was the trip of a lifetime and that you can't wait to come back to Africa.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Recenze produktu

Carey Frost

6 years ago

Datum nákupu: 05/07/2018

Co říká Carey Frost o Timbuktu:

Great personal service!

Katja is fantastic. Nothing was too much trouble for her to help us create the perfect trip.

Arwen

Timbuktu

6 years ago

Hi Carey,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Katja's service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Důvěryhodný zákazník

6 years ago

Datum nákupu: 21/06/2018

It's FANTASTIC

It's FANTASTIC - Jonty is marvelous - listens, acts, has superb communications

Arwen

Timbuktu

6 years ago

Hi there,

We are thrilled to hear you enjoyed the experience booking with us and were so happy with Jonty's service.

Thank you for taking the time to leave a review, we really appreciate it.

We wish you all the best and look forward to helping you plan your next adventure!

All the best,

Arwen and the Timbuktu Team

Neobdržel/a jste pozvánku k recenzi?

O Timbuktu

Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.

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+1 (646) 542 0667

4600 140th Ave N, Suite 180, Clearwater, Florida, 33762, United States

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Timbuktu

Victoria Falls HotelVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Savute Safari LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Xugana Island LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Leroo La TauVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

The PeechVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Simbavati Hilltop LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Kanana CampVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuLuxurious tented accommodation with exceptional staff and service, great food, guides and drives. Nice to get hot water bottles and bathrobes.

Mapula LodgeVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuAbsolutely amazing location that is reached by boat, good food, service and guides - a great place for animals - we saw pretty much everything here. Accommodation was good - perhaps a little too...Přečíst vše

Ilala LodgeVíce recenzí pro tento výrobek (15)Prohlédnout si stránku výrobkuVery nice lodge, rooms and outside areas - good location near the shops and restaurants and also a short walk from vic falls. The hotel restaurant served very nouveau cuisine dinner menu for our...Přečíst vše

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?