Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Timbuktu Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/timbuktu-travel | Feefo

Zobrazení všech 992 recenzí

Důvěryhodný zákazník

6 years ago

Datum nákupu: 04/07/2018

Kat helped me craft the most amazing birthday trip EVER!

I promised my son that I would take him any where in the world that he wanted to go for his 16th birthday. I was a bit overwhelmed when he said Kenya!! I did a bunch of online research and ended up...

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Phoebe Mottram

Timbuktu

6 years ago

Hi Jennifer,

Thank you very much for such a wonderful review! Kat and the Timbuktu Team are thrilled to see that you had such a good time in Kenya and that the trip met and exceeded all of your expectations.

All the best,

Phoebe

Recenze produktu

Madan

6 years ago

Datum nákupu: 19/11/2018

Co říká Madan o Timbuktu:

Fantastic Trip thanks to Joanna / Blassy

Joanna was absolutely amazing, and helped us plan every detail of our trip down to the details. She was extremely patient with our questions, and great about suggesting accomodations more suited to...

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Phoebe Mottram

Timbuktu

6 years ago

Hi Madan,

Thank you very much for such a wonderful and detailed review. Joanna and the Timbuktu Team are thrilled that you had such a good time in Tanzania and we are so glad to hear that you enjoyed Kichuguu Camp so much!

We look forward to helping you plan your next safari!

All the best,

Phoebe and the Timbuktu Team!

Recenze produktu

Kristi Myers

Brookings, OR

6 years ago

Datum nákupu: 26/11/2018

Co říká Kristi Myers o Timbuktu:

Superb Communication!

Jonty was excellent to work with!! Very communicative.. by email & by phone. I think he works around the clock to answer your questions and communicate what is happening with your booking! He is very...

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Phoebe Mottram

Timbuktu

6 years ago

Hi Kristi,

Thank you very much for such a wonderful review! Jonty and the Timbuktu Team are thrilled that you have enjoyed the booking process so far and we all hope you have a wonderful time in Tanzania and Victoria Falls - we look forward to hearing about your trip on your return.

All the best,

Phoebe and the Timbuktu Team.

Důvěryhodný zákazník

6 years ago

Datum nákupu: 19/11/2018

A very professional service

Jonty was prompt in dealing with every query. He is knowledgeable, reliable and incredibly supportive.

Phoebe Mottram

Timbuktu

6 years ago

Hi Shazadi,

Thank you very much for such a lovely review. Jonty and the Timbuktu Team are thrilled to hear that you had such a good time at the Sanctuary Olonana Camp and that you got to see all of the big 5 on your safari.

All the best,

Phoebe and Timbuktu Team

Recenze produktu

Důvěryhodný zákazník

6 years ago

Datum nákupu: 14/11/2018

Amazingly helpful

Joanna was amazingly helpful and patient when tailoring our trip to Kenya. She was very efficient and followed up after our trip to keep in touch with reminders and the final touches. I would highly...

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Phoebe Mottram

Timbuktu

6 years ago

Hi Ebony,

Thank you for such a wonderful review. Joanna and the Timbuktu Team are delighted that you have enjoyed the trip planning process so far! We hope that you have a wonderful time in Kenya and enjoy adventuring in the bush and relaxing on the beach!

All the best,

Phoebe and Timbuktu Team

Kate

Vancouver, Canada

6 years ago

Datum nákupu: 10/11/2018

Co říká Kate o Timbuktu:

Wonderful Botswana

Joanna could not have been more pleasant or helpful! She is wonderful.

Phoebe Mottram

Timbuktu

6 years ago

Hi Kate,

Thank you very much for such a lovely review. Joanna and the Timbuktu Team are thrilled that you enjoyed booking your trip with us and we hope that your trip to Botswana was everything that you had hoped for and more!

All the best,

Phoebe

Recenze produktu

Lance Elliott

6 years ago

Datum nákupu: 13/11/2018

Co říká Lance Elliott o Timbuktu:

Awesome experience!

Service from Jonty for myself and my wife’s vowel renewal in the Seychelles was really awesome!

Phoebe Mottram

Timbuktu

6 years ago

Hi Lance,

Thank you very much for such a lovely review. Jonty and the Timbuktu Team are thrilled to hear that you had such a great time in the Seychelles - we hope it was the perfect trip to celebrate your vow renewal.

All the best,

Phoebe and the Timbuktu Team

Jan Harrison

6 years ago

Datum nákupu: 12/11/2018

Co říká Jan Harrison o Timbuktu:

Good advice

This is the second time I have used Timbuktu. We like to plan our own trips rather than guided tours and Timbuktu offer helpful advice and suggestions which makes choosing easier. The booking process...

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Phoebe Mottram

Timbuktu

6 years ago

Hi Jan,

Thank you very much for such a lovely review! Kat and the Timbuktu Team are thrilled that you had such a good time in Botswana and enjoyed using our site to design your own trip. If there is anything else that we can do to assist you with your future travel plans then please do not hesitate to get in touch!

All the best,

Phoebe and the Timbuktu Team

Sofia Filipe

6 years ago

Datum nákupu: 03/11/2018

Co říká Sofia Filipe o Timbuktu:

Excellent service

Timbuktu service was excellent. Jonty did his very best, as always!

Phoebe Mottram

Timbuktu

6 years ago

Hi Sofia,

Thank you very much for leaving such a wonderful review. Jonty and the Timbuktu Team are thrilled to hear that you had such a great time in Zimbabwe. We think it is one of the most beautiful countries in Africa and we hope you agreed!

All the best,

Phoebe and Timbuktu Team

Sofia Filipe

6 years ago

Hello Phoebe, You are welcome. It is true. Jonty is a very helpful person. I trust Timbuktu because of Jonty. I'll plan my next trip with Jonty. Thank you. best regards, Sofia Filipe

Recenze produktu

Důvěryhodný zákazník

6 years ago

Datum nákupu: 01/11/2018

Easiest safari planning ever!

Katja was so easy to work with and had many suggestions for us to consider so that we can have the best vacation.

Phoebe Mottram

Timbuktu

6 years ago

Hi Holly,

Thank you very much for leaving such a wonderful review. Katja and the Timbuktu Team are thrilled to hear that you have enjoyed the trip planning process so far and we all hope that you and your family have a wonderful time in South Africa.

All the best,

Phoebe and Timbuktu Team.

Neobdržel/a jste pozvánku k recenzi?

O Timbuktu

Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Timbuktu

Nairobi Hilton (Diamond Hilton member)Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Sarara Tented CampVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Il Ngwesi Community LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Peponi HotelVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Nairobi Hilton (Diamond Hilton member)Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Rivertrees Country InnVíce recenzí pro tento výrobek (14)Prohlédnout si stránku výrobku

Kichuguu CampVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuFantastic staff that made us feel so welcome! Thank you Jubilate, Charles, Godwin and Nuru. We cannot wait to return!

Kitela LodgeVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuFantastic chefs who catered to our dietary restrictions and ensured the availability of great vegetarian food. Thank you!

Kubu Kubu Tented CampVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuFantastic staff. Thank you Jesse, Alex and Veronica for taking such good care of us! We cannot wait to return

Pongwe Beach HotelVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobku

Sanctuary Olonana CampVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuLovely spacious room, wonderful staff and excellent food. Jackson is a great manager who is always on hand to help

Bushman Plains CampVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThe camp is lovely though a little rustic. The animal sightings were amazing! The staff were also great.

Rra DinareVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuWe actually stayed at Mma Dinare the new camp. It was absolutely wonderful in every way! The staff went out of their way to accommodate us.

Victoria Falls Safari LodgeVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuNot excellent but very good.

Camp HwangeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkujust magnificent place and people. Every little thing is great there!

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?