Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Timbuktu Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/timbuktu-travel | Feefo

Zobrazení všech 992 recenzí

Důvěryhodný zákazník

6 years ago

Datum nákupu: 07/02/2019

Great advice and help

Consultants really listen to what you want and will do their utmost to make it happen

Phoebe Mottram

Timbuktu

6 years ago

Hi Gwyneth,

Thank you very much for your review! Joanna and the Timbuktu Team are delighted that you have enjoyed the process of booking your trip so far - we all hope that you have the most wonderful time in Zambia!

All the best,

Phoebe and the Timbuktu Team

London

6 years ago

Datum nákupu: 23/01/2019

Co říká RG o Timbuktu:

Unbelievably patient and helpful

Jonty at Timbuktu was absolutely brilliant in helping to arrange our upcoming trip to South Africa. the trip needed to coordinate with a group event taking place near Cape Town, and Jonty really...

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Phoebe Mottram

Timbuktu

6 years ago

Hi Robert,

Thank you very much for such a wonderful review. Jonty and the Timbuktu Team are delighted that you have enjoyed the process of arranging your trip so far and we all hope that you have the most amazing time in South Africa.

All the best,

Phoebe and the Timbuktu Team.

Kristi Myers

6 years ago

Datum nákupu: 14/01/2019

Co říká Kristi Myers o Timbuktu:

Great personalized trip planning & follow-up!

Jonty helped plan our African trip and was so helpful! He gave suggestions that made sense and worked hard to get our trip to be a perfect trip for us! His folllow up was personalized and thoughtful!...

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Phoebe Mottram

Timbuktu

6 years ago

Hi Kristi,

Thank you very much for such a wonderful review! Jonty and the Timbuktu Team are delighted that you had such a good time in Tanzania and got some true wilderness experiences at Kati Kati camp. We look forward to welcoming you back to Africa in the near future!

All the best,

Phoebe and the Timbuktu Team!

Recenze produktu

Alexander Taylor

6 years ago

Datum nákupu: 10/01/2019

Co říká Alexander Taylor o Timbuktu:

Timbuktu delivered everything that I wanted

Excellent knowledge of the market, tailored to my family’s particular requirements! All of the accommodation was exceptional, different and value for money. I couldn’t recommend Timbuktu enough ...

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Phoebe Mottram

Timbuktu

6 years ago

Hi Alexander,

Thank you very much for your wonderful review. Johnny and the Timbuktu Team are delighted that you had such a good time in South Africa and we look forward to helping you with any future trips to Africa which you may have in mind.

All the best,
Phoebe and the Timbuktu Team.

Recenze produktu

Důvěryhodný zákazník

6 years ago

Datum nákupu: 14/01/2019

We were planning a honeymoon to Kenya and were at a loss until Timbuktu. The platform was incredibly user friendly, and Kristin was a pleasure to work with. She kept up to date with our itinerary and...

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Phoebe Mottram

Timbuktu

6 years ago

Hi there!

Thank you very much for such a wonderful review. Kristin and the Timbuktu Travel team are delighted that you've enjoyed planning your honeymoon with us and we all hope that you both have an amazing time in Kenya.

All the best,

Phoebe and the Timbuktu Team

Samantha Moylan-Heydt

Surrey, UK

6 years ago

Datum nákupu: 08/01/2019

Co říká Samantha Moylan-Heydt o Timbuktu:

Professional, friendly, knowledgeable and a pleasure to deal with

Kat was just so generous with her time and advice. Even when it looked like I wasn't going to book as it was out of my price range she continued to give me advice so that I could book myself. However...

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Phoebe Mottram

Timbuktu

6 years ago

Hi Samantha,

Thank you very much for such a wonderful review - Kat and the Timbuktu Team are delighted that you have managed to design such a fantastic trip that you are so excited for! We hope that you have an amazing time at Laikipia!

All the best,

Phoebe and the Timbuktu Team

Joe Zeoli

Philadelphia

6 years ago

Datum nákupu: 27/04/2018

Co říká Joe Zeoli o Timbuktu:

I'm so happy I found Timbuktu to help me plan a very quick trip to Kenya and then on to Victoria Falls. Everything Jonty suggested was absolutely perfect and he was very informative and helpful every...

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Phoebe Mottram

Timbuktu

6 years ago

Hi Joe,

Thank you very much for such a lovely review. Jonty and the Timbuktu Team are delighted that you enjoyed your time in Kenya and Vic Falls and we certainly hope to be of assistance on your next trip to Africa!

All the best,

Phoebe and the Timbuktu Team!

Recenze produktu

Nicole Rhicard

6 years ago

Datum nákupu: 04/01/2019

Co říká Nicole Rhicard o Timbuktu:

Kristin was awesome to work with!

Phoebe Mottram

Timbuktu

6 years ago

Hi Nicole,

Thank you very much for such a lovely review - Kristin and the Timbuktu Team are delighted that you have enjoyed designing your trip so far. We hope you have the most wonderful time in Tanzania and can't wait to hear about your trip when you return.

All the best,

Phoebe and the Timbuktu Team

Catherine DeLorey

6 years ago

Datum nákupu: 02/01/2019

Co říká Catherine DeLorey o Timbuktu:

Joanna Rigby-Jones is great at communicating quickly back and forth and working on getting things just right. She is patient about answering all questions. She's a delight and worked hard to make...

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Phoebe Mottram

Timbuktu

6 years ago

Hi Catherine,

Thank you very much for such a lovely review - Joanna and the Timbuktu Team are delighted that you have enjoyed working with us so far. We all hope that you have the most wonderful time on your trip to South Africa.

All the best,

Phoebe and the Timbuktu Team!

Kathleen Kurchyn

6 years ago

Datum nákupu: 07/12/2018

Co říká Kathleen Kurchyn o Timbuktu:

Excellent service!

From my very first communication with Timbuktu 3 months ago, I have been so impressed with Joanna’s responsiveness, knowledge, information, suggestions and understanding of what we were looking for...

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Phoebe Mottram

Timbuktu

6 years ago

Hi Kathleen,

Thank you very much for such a wonderful review! Joanna and the Timbuktu Team are delighted that you've enjoyed planning your trip with us so far and we all hope that you have a wonderful time on your trip where you will undoubtedly see the most beautiful parts of this continent!

Hoping you have a wonderful Christmas and New Year!

All the best,

Phoebe and the Timbuktu Team

Neobdržel/a jste pozvánku k recenzi?

O Timbuktu

Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.

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+1 (646) 542 0667

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Timbuktu

Farm House Valley LodgeVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuVery nice accommodations and excellent home grown food!

Serengeti Kati Kati Tented CampVíce recenzí pro tento výrobek (12)Prohlédnout si stránku výrobkuOne of the best parts of the Serengeti! Loved the tents and sleeping while listening to hyena’s and lions. Nice hot showers!

DoubleTree Resort NungwiVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuA beautiful hotel and resort! It was a questionable neighborhood, but fine as long as you stayed inside the hotel compound.

Tembo House HotelVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuOlder, small hotel rooms. It was nice as in the ocean, but maybe not my style.

Victoria Falls Safari LodgeVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobkuBeautiful lodge, great food and friendly hotel staff! Loved it!

La Cotte FarmVíce recenzí pro tento výrobek (11)Prohlédnout si stránku výrobkuGreat interior design, comfy beds, good value for money

Auberge ProvenceVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGreat location, superb service. Def go for the ocean view rooms

Your booking experience with TimbuktuVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Karen Blixen CampVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

The Lazizi Premiere NairobiVíce recenzí pro tento výrobek (8)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?