My sister and I frequently purchase goods from FeelUnique and this is the first occassion…
My sister and I frequently purchase goods from FeelUnique and this is the first occassion I have been so discouraged from placing future orders.
I ordered my products over 2 weeks ago. They arrived...
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Feelunique
Sephora
12 years ago
Thank you for your feedback.
I understand we had a lot of issues with this particular order and you are right it is not acceptable for the courier company to delay packages for such a long time. We did chase the courier on several occasions and could only go on what the courier advised us.
I have forwarded your complaint to the operations manager at the courier company who will investigate this further to prevent issues like this happening again.
Apologies for any inconvenience caused.
Item wasn't in stock wasn't advised until I chased and couldn't confirm a delivery date…
Item wasn't in stock wasn't advised until I chased and couldn't confirm a delivery date in 2 weekd
Feelunique
Sephora
12 years ago
Thank you for your feedback.
I can see that we were in stock of both items that you ordered and we did email you to advise that the courier had made the delivery. My colleague did respond to your email dated 01/10/12 to care@feelunique.com but received no reply back from you.
Kindly respond to the email if you would like my colleague to look into this matter further.
Great service and price with added bonus of 10% discount and no p&p which you…
Great service and price with added bonus of 10% discount and no p&p which you don't find very often and this item was delivered within timeframe quoted
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.