Recenze společnosti School Stickers

Please accept our apologies for this. This particular badge was out of stock and were expecting delivery of stock towards the end of August. This is something you should have been made aware of when you called back in July. We're glad you liked the badges and hope that the students love them just as much as you do.

I am very sorry to hear you are disappointed in the time it took to receive your order. All our stickers are printed to order and it does take 3-4 days to print and dispatch regardless of how big or small your order is, so we did send these out on time.We try to make it clear during checkout and do ask any customer who needs their order sooner to contact us so we can try and meet your requirements.We have updated our checkout with further information to make this clear to customers as early as possible.Kind regards,Kylie

Hi, Please accept our apologies. We have been short staffed over the past couple of weeks but this no way excuses the long lead time you experienced. We understand how important Sports Days are and never want hear about disappointed pupils having not received their stickers. Hopefully the stickers you have can be repurposed for next years Sports Day. As an apology I will contact you directly to arrange a discount on your invoice. Kind regards, Kylie

Hi, I have taken a look at the artwork that was used for your order and agree that the text could have been much bigger. Therefore I have arranged for them to be remade for you. I will also be looking at all of the templates for the subject badges we have and amending them according to ensure this does not happen again. With regards to the stamp, these are made off site by our supplier. The ink pad used in your stamp could be a random faulty one if it seems dry. Therefore I have also arranged for a replacement ink pad to be sent out to you. Please accept our apologies for any inconvenience caused. Kind regards, Kylie

Hi, Please accept our apologies. We are always working on ways to improve our delivery times. Usually printed orders take 2-3 working days to process, print, finish and pack. Then for 1st class it's an additional 1-2 working days. I can see that your order took longer than this on this occasion. We are very busy this time of year and are working to get orders out as quickly as possible but are experiencing delays. However, this does not excuse that you had to chase to get your order dispatched. Therefore I have emailed you a discount code to use against your next order with us. If I can help with anything else then please do not hesitate to get in touch. Kind regards, Kylie

Thank you for your brilliant feedback :) We're glad that you love our stickers as much as we do.