Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

ROL Cruise Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 25,540 recenzí

Timothy Jayes

Ověřeno Feefo

GBR

1 month ago

Co říká Timothy Jayes o ROL Cruise:

Fast and efficient service

It’s easy to contact ROL, I had an issue with a cruise I had booked and wanted to move. ROL associate sorted it for me in very quick time.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are so pleased to hear that the agent was able to assist you with your booking. We hope you are looking forward to your next cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Magic

Excellent

Megan Hammond

ROL Cruise

1 month ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

James

Ověřeno Feefo

1 month ago

Co říká James o ROL Cruise:

Great service

Knowledgeable about the cruise and options. Quick to respond to requests. Better price than other agents. Ability to use discount from previous cruises. Clearly understood my requirements.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your lovely review, we are so pleased to hear that our agents provided great service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Graham Haveron

Ověřeno Feefo

GBR

1 month ago

Co říká Graham Haveron o ROL Cruise:

Excellent service

Excellent service after a short wait. Have used before and always found very helpful and knowledgeable. Great deals if you can be in the right place at the right time

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are delighted to hear that the agent was very helpful and knowledgeable. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Cruise booking for July

Fast, efficient. Agent was helpful and friendly. Everything organised with one phone call.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are pleased to hear that the agent was helpful and friendly. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

John Sanders

Ověřeno Feefo

1 month ago

Co říká John Sanders o ROL Cruise:

very pleasant agent very knowledgeable rgarding my requirements excellent service all round

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are delighted to hear that you found the agent very pleasant and knowledgeable. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Hilary Wright

Ověřeno Feefo

1 month ago

Co říká Hilary Wright o ROL Cruise:

Excellent and knowledgeable staff.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are so pleased to hear that you find our agents excellent and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Rachel, was knowledgable and helped to progress our enquiry efficiently. She also set up the deposit process despite the constrictions I placed on it.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are delighted to hear that you found Rachel knowledgeable and efficient. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Trevor Crofts

Ověřeno Feefo

GBR

1 month ago

Co říká Trevor Crofts o ROL Cruise:

Looking Forward to an Unusual Cruise Holiday

Jake's knowledgeable having been on the exact cruise we booked. He offered advice re; cabin suitability, was enthusiastic and motivated to offer help and insights into the ship.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your review, we are delighted to hear that Jake was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

1 month ago

Although it was my first time dealing with ROL I felt the agent was very good with sorting out the booking.

Megan Hammond

ROL Cruise

1 month ago

Thank you for your lovely review, we are so pleased to hear that our agent was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ROL Cruise

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?