Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

ROL Cruise Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 25,538 recenzí

Carol

Ověřeno Feefo

GBR

6 days ago

Co říká Carol o ROL Cruise:

Booking next year

Very friendly, very helpful

Megan Hammond

ROL Cruise

5 days ago

Thank you for your review, we are so pleased to hear that the agent was very friendly and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Doriana Collins

Ověřeno Feefo

GBR

6 days ago

Co říká Doriana Collins o ROL Cruise:

Excellent experience

Excellent service The gentleman who booked the tour for me was very knowledgeable and nice and answered all my questions It was a pleasure talking to him

Megan Hammond

ROL Cruise

5 days ago

Thank you for your review, we are thrilled to hear that the service was excellent and the agent was very knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

John Little

Ověřeno Feefo

GBR

7 days ago

Co říká John Little o ROL Cruise:

very helpful and knowledgeable

Megan Hammond

ROL Cruise

5 days ago

Thank you for your review, we are thrilled to hear that the agent was very helpful and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

8 days ago

Good providing my message gets passed on.

Megan Hammond

ROL Cruise

5 days ago

Thank you for your 4-star review, we are pleased to hear that the agent was able to assist with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

William Stracy

Ověřeno Feefo

GBR

8 days ago

Co říká William Stracy o ROL Cruise:

Great professional service,helpful knowledgeable team.8

Megan Hammond

ROL Cruise

8 days ago

Thank you for your review, we are so pleased to hear that you find our agents professional, helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Linda Willard

Ověřeno Feefo

GBR

11 days ago

Co říká Linda Willard o ROL Cruise:

Excellent service, the person I spoke with over the phone was very helpful and made sure we received everything we were looking for

Megan Hammond

ROL Cruise

10 days ago

Thank you for your review, we are pleased to hear that the service was excellent and the agent was very helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

13 days ago

Very helpful and knowledgeable staff

Helpful and knowledgeable

Megan Hammond

ROL Cruise

12 days ago

Thank you for your review, we are delighted to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

13 days ago

Easy and helpful

Friendly and helpful. Made the booking process easy.

Megan Hammond

ROL Cruise

12 days ago

Thank you for your review, we are so pleased to hear that the agent was friendly and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Andrew Steven

Ověřeno Feefo

GBR

16 days ago

Co říká Andrew Steven o ROL Cruise:

Efficient, good service.

Very helpful, efficient service. Easy to book my holiday.

Megan Hammond

ROL Cruise

15 days ago

Thank you for your review, we are pleased to hear that you find our agents very helpful and efficient. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Susan Scorer

Ověřeno Feefo

CYP

18 days ago

Co říká Susan Scorer o ROL Cruise:

Takes all the hassle out of booking.

We’ve been using ROL for many years, always with good service. Always very quick to follow up on enquiries. Takes all the hassle out of booking.

Megan Hammond

ROL Cruise

18 days ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ROL Cruise

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?