Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

ROL Cruise Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 25,553 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Booking agent professional and knowledgable. Booking process straight forward.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that the agent was professional and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Geoff Shepherd

Ověřeno Feefo

GBR

3 months ago

Co říká Geoff Shepherd o ROL Cruise:

Booking a cruise made easy

Booking a cruise with ROL is always trouble free. Knowledgeable staff always very professional as demonstrated by Sally on this occasion.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that you find our agents knowledgeable and professional. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Holiday

Helpful friendly and polite lady. She patiently took me through all the details and clarified each query

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that the agent was helpful, friendly and polite. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Good holiday service

Telephone sales lady was excellent, made sure everything was understood re holiday. Always been happy with ROL

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that our agent provided excellent service. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Helpful ROL

We have been booking cruises through ROL for the past four years and have always had rapid , friendly and helpful service in making the initial bookings and with all follow up service.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Prompt phone call back booking cruise 2027

Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Unhurried, professional and pleasant.

As usual the gentleman who dealt with my booking w as most professional, pleasant and answered all of my queries and requests in a calm and unhurried way.He even rang me back later to inform me of...

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Megan Hammond

ROL Cruise

3 months ago

Thank you for your lovely review, we are so pleased to hear that you found the agent professional and pleasant. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Typically perfect.

As always ROL were friendly, professional and helpful. I spoke to Sally and she sorted out everything for us. Nothing else to add.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your amazing review, we are delighted to hear that you find our agents friendly, professional and helpful. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

excellent service

Always good to book with ROL- friendly staff, great service

Megan Hammond

ROL Cruise

3 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Excellent

Very good service went through everything we wanted to know. We also use ROL to book our cruises.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are pleased to hear that the service was excellent. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ROL Cruise

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?