Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

ROL Cruise Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 25,551 recenzí

Robert Gomm

Ověřeno Feefo

GBR

2 months ago

Co říká Robert Gomm o ROL Cruise:

Bubble gum

Everything went well until we reached the insurance confirmation .It was sorted out reasonable quickly after several phone calls but some what sressful.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your 4-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Stephen Digby

Ověřeno Feefo

GBR

2 months ago

Co říká Stephen Digby o ROL Cruise:

Good service

We booked a Christmas markets cruise and I asked Jo to look into a ncl cruise around the Med as we want to take our granddaughter's. She researched it for us and came up with a possibility of booking...

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Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are delighted to hear that Jo was able to assist you with your booking. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

Fabulous service

Very prompt response to my query and got me a deal I could never have achieved myself - amazing price for a solo traveller, and all done by a very friendly, knowledgeable and helpful member of the...

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Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that you find our agents friendly, knowledgeable and helpful. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

I have received good service from ROL. However it is not clear to which this particular request refers and I have several cruise bookings, so I am unable to comment further.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are so pleased to hear that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Cedris Smith

Ověřeno Feefo

GBR

3 months ago

Co říká Cedris Smith o ROL Cruise:

Faultless service

Extremely helpful and knowledgeable staff

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are so pleased to hear that you find our agents helpful and knowledgeable. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Safe booking

I have booked my last proberbly 10 cruises with ROL and always very good keeping me informed and reasonably good priced .

Megan Hammond

ROL Cruise

2 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Derek

Ověřeno Feefo

3 months ago

Co říká Derek o ROL Cruise:

Another one satisfactorily arranged

The very best as always

Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Quality company

Early telephone response and customer service was great

Megan Hammond

ROL Cruise

3 months ago

Thank you for your 5-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Helpful

Always extremely helpful

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are so pleased to hear that the agent was extremely helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

3 months ago

Booking agent professional and knowledgable. Booking process straight forward.

Megan Hammond

ROL Cruise

3 months ago

Thank you for your review, we are delighted to hear that the agent was professional and knowledgeable. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ROL Cruise

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?