Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

ROL Cruise Recenze | Hodnocení zákaznického servisu pro {{merchantUrl}} | Feefo

Zobrazení všech 25,551 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

All extremely good

We have. been with ROL for many years. All our dealings and queries with them over the years have been quickly and courteously dealt with. We find the Concierge Team very friendly and polite and it...

Přečíst další

Megan Hammond

ROL Cruise

2 months ago

Thank you for your lovely review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Janet Murphy

Ověřeno Feefo

GBR

2 months ago

Co říká Janet Murphy o ROL Cruise:

Highly recommend ROL CRUISES

Just returned from another cruise booked with ROL CRUISES. Everything went fine. It was a hotel, flight and cruise package and all the arrangements were perfect. Just booked another cruise with them....

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Megan Hammond

ROL Cruise

2 months ago

Thank you for your amazing review, we hope you are looking forward to your next holiday. We are delighted to hear that you would recommend us. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

Great service and advice

Zac was very helpful. It was easy to book.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are delighted to hear that you found Zac very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

Very good and very helpful

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that the agent was very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

Excellent booking experience

Pleasant, thorough, professional, fully informed, friendly.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are so pleased to hear that the agent was pleasant, thorough, professional and friendly. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

Very helpful!

Very knowledgeable, friendly and helpful service

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that the agent was knowledgeable, friendly and helpful. We hope you are looking forward to your cruise. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Barbara Bennett

Ověřeno Feefo

GBR

2 months ago

Co říká Barbara Bennett o ROL Cruise:

Great service

Helpful, friendly and knowledgeable customer service. Answered all my questions and double chequed anything she wasn't toally sure of. Used ROL many times and have always received great service. ...

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Megan Hammond

ROL Cruise

2 months ago

Thank you for your amazing review, we are so pleased that you book regularly with us. We hope you are looking forward to your next holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Nigel Beatty

Ověřeno Feefo

GBR

2 months ago

Co říká Nigel Beatty o ROL Cruise:

So helpful

Very helpful and knowledgeable. Guided us through he booking process easily.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are pleased to hear that you find our agents very helpful and knowledgeable. We hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Důvěryhodný zákazník

Ověřeno Feefo

2 months ago

Shane was very helpful.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your review, we are delighted to hear that you found Shane very helpful. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Robert Gomm

Ověřeno Feefo

GBR

2 months ago

Co říká Robert Gomm o ROL Cruise:

Bubble gum

Everything went well until we reached the insurance confirmation .It was sorted out reasonable quickly after several phone calls but some what sressful.

Megan Hammond

ROL Cruise

2 months ago

Thank you for your 4-star review, we hope you are looking forward to your holiday. If we can be of further assistance, please do get in touch. Kind regards, the ROL Cruise Team

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti ROL Cruise

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?