Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Rointe UK Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/rointe | Feefo

Důvěryhodný zákazník

1 year ago

Datum nákupu: 28/03/2024

Rointe 80 litre electric direct hot water heater

I ordered through a Rointe partner electrical supplier (Rexel Ltd, Dundee), cannot order direct from Rointe, but both are easily contactable over the phone and helpful when required. I collected my...

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Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Recenze produktu

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. We will take your comment into account when making future images making it clear that the tube will be visible after installation. Have a nice day!

0

Důvěryhodný zákazník

1 year ago

Datum nákupu: 03/04/2024

25

The WhatsApp Customer Service is quick to respond but still overall the product is difficult to programme and we are having to ask for professional help. Please try and simplify instructions.

Customer Service

Rointe UK

1 year ago

Thank you so much ! We appreciate you sharing with us your experience with our products and services. We'll take into account your experience to keep improving our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Recenze produktu

0

PJ

pjohnston382

1 year ago

Datum nákupu: 02/04/2024

Co říká pjohnston382 o Rointe UK:

Wonderful purchase. Would recommend

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Recenze produktu

0

Důvěryhodný zákazník

1 year ago

Datum nákupu: 09/03/2024

Definitely not a smart timer or ECO product. Very Dumb product

Not a smart timer. The settings are tricky so contacted customer support. They have confirmed that you cannot set the timer to any time that you want, it can only switch on and off on the hour. I...

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Customer Service

Rointe UK

1 year ago

Good afternoon. I am sorry that you are not satisfied with the way our radiators work and that they can only be programmed by the hour. Rointe cannot offer you a solution to this, I am sorry. Your opinion is very important to us, which is why we take into account this possibility of an adjustment in non-precise times for future developments. If you have any further comments, please send them to gestionqos@rointe.com

Důvěryhodný zákazník

1 year ago

Being able to program a heater by the minute or hour is not 'non-precise times' every other thermostat in my house (Infra-red mirrors - Electric Underfloor) are all programmable to the exact times I want.. There are other radiators on the market that do have proper smart systems/timer so you can set them up to work efficiently and help reduce costs. REGRET buying the Rointe. I am about to order 5 radiators from a supplier that understands how to build an efficient system.

Recenze produktu

Customer Service

Rointe UK

1 year ago

Good afternoon. I am sorry that you are not satisfied with the way our radiators work and that they can only be programmed by the hour. Rointe cannot offer you a solution to this, I am sorry. Your opinion is very important to us, which is why we take into account this possibility of an adjustment in non-precise times for future developments. If you have any further comments, please send them to gestionqos@rointe.com

Důvěryhodný zákazník

1 year ago

Terrible

1

ST

stewarttennant

1 year ago

Datum nákupu: 13/03/2024

Co říká stewarttennant o Rointe UK:

Bathroom towel rail

Excellent quality with good instructions and easy warranty registration

Customer Service

Rointe UK

1 year ago

Hello! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Recenze produktu

0

VE

veronicajeanthomas

1 year ago

Datum nákupu: 13/03/2024

Co říká veronicajeanthomas o Rointe UK:

Fast efficient heat fully controlable with the wifi, would certainly recomm

Efficient and helpful,

Customer Service

Rointe UK

1 year ago

Hello Veronica, we appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Recenze produktu

0

DA

daveryland

1 year ago

Datum nákupu: 06/03/2024

Co říká daveryland o Rointe UK:

Excellent

Excellent product and service from Rointe.

Customer Service

Rointe UK

1 year ago

Thank you very much for your review! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!

Recenze produktu

0

Důvěryhodný zákazník

1 year ago

Datum nákupu: 25/02/2024

Quality looks excellent

Purchased through local retailer, excellent service

Customer Service

Rointe UK

1 year ago

Thank you very much for your review! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!

Recenze produktu

0

Důvěryhodný zákazník

1 year ago

Datum nákupu: 19/02/2024

Bought from heater shop. Less than 24 hours from purchase it was at our home.

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!

Recenze produktu

0

Důvěryhodný zákazník

1 year ago

Datum nákupu: 15/02/2024

Excellent quality, well made, low on electric usage, effective and efficient

Customer Service

Rointe UK

1 year ago

Thank you so much for your review! We appreciate hearing about your experience with our products. If you have any questions, please do not hesitate to contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Thank you!

Recenze produktu

0

Recenze společnosti Rointe UK

Kyros electric radiator 9 Element 990W WhiteVíce recenzí pro tento výrobek (1,568)Prohlédnout si stránku výrobkuThe Kyros Rointe range are very efficient but are very difficult to programme as the controls are small and the written instructions very complicated!

Kyros electric radiator 11 Element 1210W WhiteVíce recenzí pro tento výrobek (1,568)Prohlédnout si stránku výrobkuWonderful purchase . Would recommend.

D Series electric WiFi towel rail 450W ChromeVíce recenzí pro tento výrobek (41)Prohlédnout si stránku výrobku

D Series electric WiFi radiator 15 Element 1600W WhiteVíce recenzí pro tento výrobek (505)Prohlédnout si stránku výrobkuAttractive llooking efficient heaters that enhance the look of our premses

D Series electric WiFi radiator 7 Element 770W WhiteVíce recenzí pro tento výrobek (505)Prohlédnout si stránku výrobku

Kyros electric radiator 5 Element 550W WhiteVíce recenzí pro tento výrobek (1,568)Prohlédnout si stránku výrobkuExcellent quality, good controls, looks good

D Series electric WiFi radiator 5 Element 550W GraphiteVíce recenzí pro tento výrobek (505)Prohlédnout si stránku výrobkuLooks good easy to install

Kyros electric radiator 5 Element 550W WhiteVíce recenzí pro tento výrobek (1,568)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?