Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Rointe UK Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/rointe | Feefo

Důvěryhodný zákazník

4 months ago

Datum nákupu: 20/01/2024

Efficient replacement

The heater was faulty after only a couple of months and customer services immediately sent a replacement; we are now waiting confirmation of collection which Rointe are arranging.

Customer Service

Rointe UK

4 months ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Recenze produktu

0

TO

tony

Berkshire

9 months ago

Datum nákupu: 16/09/2024

Co říká tony o Rointe UK:

No service received as purchased through Heater Shop. Rointe Web chat on queries during product registration was helpful.

Customer Service

Rointe UK

9 months ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Recenze produktu

1

Důvěryhodný zákazník

9 months ago

Datum nákupu: 05/09/2024

Warm to this!

I had no concerns about my purchase & the delivery thereof.

Customer Service

Rointe UK

9 months ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Recenze produktu

0

BI

billd

Crieff

10 months ago

Datum nákupu: 03/09/2024

Customer Service

Rointe UK

9 months ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Recenze produktu

Customer Service

Rointe UK

9 months ago

Good Morning, We're really sorry for any inconvenience caused. You can use the following link to try to solve any question with some videos that we've prepared (https://rointe.com/uk/customer-support/rointe-connect-app-support/). If you have more questions, please contact our technical support team so we can help you on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

1

Důvěryhodný zákazník

10 months ago

Datum nákupu: 03/09/2024

Customer Service

Rointe UK

9 months ago

Thank you so much ! We appreciate you sharing with us your experience with our products. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Recenze produktu

0

Důvěryhodný zákazník

10 months ago

Datum nákupu: 17/08/2024

Nice design

The first unit should never have been shipped to a customer - how did this happen? Getting a replacement was a tedious slog but ultimately successful. The pre sale technical help was very helpful in...

Přečíst vše

Customer Service

Rointe UK

10 months ago

Hello, Thank you so much for your review. We're sorry for any inconvenience caused in the delivery and the replacement process. We hope that you enjoy our product and that if you have any question you contact to our support team at 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Recenze produktu

Customer Service

Rointe UK

10 months ago

Thank you so much for your review. We're sorry for any inconvenience caused in the delivery and the replacement process, our products undergo continuous quality checks so we find it unusual that your product was damaged, we apologise. We hope that you enjoy our product and that if you have any question programming your product you contact to our support team at 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

0

MD

mdes

Devizes

11 months ago

Datum nákupu: 10/07/2024

Co říká mdes o Rointe UK:

Good service

Quick turnaround

Customer Service

Rointe UK

11 months ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Recenze produktu

0

BI

bigtalljim

1 year ago

Datum nákupu: 27/06/2024

Co říká bigtalljim o Rointe UK:

Rionte

Order and delivery fine.

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Recenze produktu

0

JF

Jamie farmer

Tamworth

1 year ago

Datum nákupu: 26/06/2024

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Recenze produktu

1

Důvěryhodný zákazník

1 year ago

Datum nákupu: 10/06/2024

Recent purchase

Not used the service

Customer Service

Rointe UK

1 year ago

Thank you so much! We appreciate you sharing with us your experience with our products and services. If you have any questions please contact our technical support team on 0203 321 5929 or support@rointe.co.uk so we can help you. Have a nice day!

Recenze produktu

1

Recenze společnosti Rointe UK

Palaos electric vertical radiator 3 Element 1500W BlackVíce recenzí pro tento výrobek (19)Prohlédnout si stránku výrobkuWhat's to say - they are made by a very reputable manufacturer. They are well made, look good & should do a good job in situ.

Kyros electric radiator 11 Element 1210W WhiteVíce recenzí pro tento výrobek (1,568)Prohlédnout si stránku výrobku

Belize electric WiFi radiator 11 Element 1210W WhiteVíce recenzí pro tento výrobek (51)Prohlédnout si stránku výrobkuGood product, appealing design and ease of set up. Can recommend without hesitation.

Kyros electric radiator 5 Element 550W WhiteVíce recenzí pro tento výrobek (1,568)Prohlédnout si stránku výrobkuAll good except I am struggling to set up Frost protection. Managed it on 4 of my rads. But latest 2 I just can't program frost when I don't want eco or comfort. Weird.

Kyros electric radiator 5 Element 550W WhiteVíce recenzí pro tento výrobek (1,568)Prohlédnout si stránku výrobkuFitted loads of these and they are probably the best heater you can buy

Kyros electric radiator 15 Element 1600W WhiteVíce recenzí pro tento výrobek (1,568)Prohlédnout si stránku výrobkuAn effective heater but programming a bit difficult.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?