Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Rointe UK Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/rointe | Feefo

Zobrazení všech 2,573 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 18/12/2017

Heater failed in under a month

I bought the radiator for my conservatory and have found it to be both effective and attactive. With the help of your helpdesk it is easy to set up.

Rointe UK

7 years ago

Thanks for your review. We´re delighted we could help and if you need anything else, please don´t hesitate to contact us.

Kind Regards,
The Rointe Team

Důvěryhodný zákazník

7 years ago

Reported that heater not working two weeks ago and after some test told the control panel had failed. I was told that a new one would be sent that day to their local representative and they would contact me to make an appointment to fit it. When no call received I contacted the service team who promised to find out when the part would be fitted but they did not call back. I contacted the wholesaler who found put that the part had not been sent so the local agent was not in a position to fit it. I AM STILL WAITING.

Rointe UK

7 years ago

I´m extremely sorry to hear about your issue. It´s unusual for this to happen and I'd like to investigate this matter straight away with our support team. So I can help please can you send me the following details to marketing@rointe.com:

- Order number

- Product reference number and serial number

- Name and address (with postcode)

- Telephone number and email address

I will then personally speak to the Support Team to investigate what has happened and respond to you within 24 hours of receiving the information.

Kind Regards,

Laura - Rointe UK Marketing

Recenze produktu

Peter Sims

7 years ago

Datum nákupu: 20/01/2018

Co říká Peter Sims o Rointe UK:

Just great

Great product and plenty of functions.

Rointe UK

7 years ago

Thank you for the feedback. We hope you´re happy but if there´s anything we can do, don´t hesitate to contact us.

Kind Regards,

The Rointe Team

Recenze produktu

Michael Toms

7 years ago

Datum nákupu: 19/01/2018

Co říká Michael Toms o Rointe UK:

Great Product

Very neat looking Radiator and wi fi connected what more can you want

Rointe UK

7 years ago

Thank you for the feedback. We hope you´re happy but if there´s anything we can do, don´t hesitate to contact us.

Kind Regards,

The Rointe Team

Phillip Cripps

7 years ago

Datum nákupu: 12/01/2018

Co říká Phillip Cripps o Rointe UK:

Very happy with my appliance and the instalation

Well I can't say much as my installer got the heater for me but I must say I am happy that so far the heater is working very well and as per my expectations.

Recenze produktu

John Harrison

7 years ago

Datum nákupu: 15/01/2018

Co říká John Harrison o Rointe UK:

Excellent product

Recenze produktu

Angharad Morgan

7 years ago

Datum nákupu: 14/01/2018

Co říká Angharad Morgan o Rointe UK:

Experience was good although we didn't buy direct.

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 13/01/2018

Awful website

The first heater I bought had a faulty control panel so I returned the item the next day to be told that it has to be sorted with Rointe as it’s there policy. Luckily it’s a wholesaler that I use...

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Rointe UK

7 years ago

Thanks for your honest feedback. Firstly, we´d like to express our apologies for the issues you have experienced. We can assure you that this is an unusual case and we work hard to ensure a good quality product with first class customer service. With regards to your comments about our website - we are working to redesign our "register your product" page on our website as we are aware it is not user-friendly. This is currently in development and will hopefully be launched by Summer 2018.

Kind Regards,

The Rointe Team

Recenze produktu

Jose Maria

Calafell (tarragona)

7 years ago

Datum nákupu: 03/01/2018

Co říká Jose Maria o Rointe UK:

Buen producto , app algo floja

El producto es de calidad , pero la.conectividad con la wifi no esta del todo resuelta, la app da muchos cierres repentinos y el enlace con los dispositivos da muchos fallos. El servicio tecnico es...

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Rointe UK

7 years ago

Gracias por tu comentario.

Leonard Dauben

Carlisle

7 years ago

Datum nákupu: 25/12/2017

Co říká Leonard Dauben o Rointe UK:

The control panel is very small,difficult to see and adjust

The builder brought it to our house and it works alright.Only had it a week or so but I think the control panel needs to be bigger.

Rointe UK

7 years ago

Thanks for your comments. I will pass this feedback onto our product development team so they can take into account for future products.

Kind Regards,

Laura - Rointe UK

Důvěryhodný zákazník

7 years ago

Datum nákupu: 18/12/2017

Value for money

Yes I would recommend the arointe Kyros heaters. Fully packaged for transport. Good quality goods and easy to install and operate. I’ve run out of rooms !

Rointe UK

7 years ago

Thanks for your review. Customer service and top quality is what we aim for at Rointe. If we can help you in the future, please don´t hesitate to contact us.

Kind Regards,

The Rointe Team

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Rointe UK

Rointe are a trusted manufacturer of electric solutions for space and water heating. We provide technologically advanced, energy-efficient systems that create comfortable homes without excessive consumption or unnecessary costs. Specialists in easy to install, smart electric radiators, towel rails, unvented water heaters and heat pumps, alongside underfloor heating.

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0203 321 5928

Unit A3 Hampton Business Park, Club Way, Hampton, Hertfordshire, PE7 8JA, United Kingdom

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Rointe UK

Kyros electric radiator 5 Element 550W WhiteVíce recenzí pro tento výrobek (1,568)Prohlédnout si stránku výrobkuJust what I needed, now I have a warm conservatory .

D Series electric WiFi radiator 7 Element 770W WhiteVíce recenzí pro tento výrobek (505)Prohlédnout si stránku výrobkuMany functions and easy set up.

Kyros electric radiator 3 Element 330W WhiteVíce recenzí pro tento výrobek (1,568)Prohlédnout si stránku výrobkuVery happy so far with my purchase and thought the price was reasonable for what you get

Kyros electric radiator 9 Element 990W WhiteVíce recenzí pro tento výrobek (1,568)Prohlédnout si stránku výrobkuExcellent Product very efficient

Kyros electric radiator 11 Element 1210W WhiteVíce recenzí pro tento výrobek (1,568)Prohlédnout si stránku výrobkuRadiator looks good and performs well. Have not looked at the various settings yet.

Kyros electric radiator 9 Element 990W WhiteVíce recenzí pro tento výrobek (1,568)Prohlédnout si stránku výrobkuI have rated this and given comment.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?