Recenze společnosti Ricoh eShop - UK

Hi Neil Thank you so much for your glowing five-star review! 🌟 We're thrilled to hear about your positive experience with Bhavin. His dedication to providing first-class service truly shines through, and it's wonderful to know that we have catered to your needs. Your feedback is greatly appreciated and will be shared with Bhavin and the team. We look forward to continuing to serve you with excellence! Follow us on LinkedIn to learn more about our Winter Deal running from 11th Nov to 13th Dec 2024!

Hi Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you found our website easy and quick to use. Providing a seamless and efficient ordering experience is one of our top priorities, and your feedback lets us know we're on the right track. If you have any other comments or suggestions, we'd love to hear them via our Live chat. Thanks again for choosing us, and we look forward to serving you again soon! Don't miss out on our Winter Promotion running from 11th November to 13th December 2024. For more information and to read the T&C's, simply follow us on LinkedIn.

Hi Carole Thank you for taking the time to leave a review. We appreciate your feedback and apologize that your experience with our platform did not meet your expectations. We strive to provide the best possible service, and your input is invaluable in helping us improve. We are committed to ensuring your satisfaction and would love the opportunity to make things right. We have sent you an email to understand how we can improve your experience. Thank you once again for your feedback. We look forward to hearing from you. Don't miss out on our Winter Promotion running from 11th November to 13th December 2024. For more information and to read the T&C's, simply follow us on LinkedIn.

Hi there, Thank you for your 5-star rating! We’re thrilled to know that you had a positive experience with us. Your support and satisfaction are our top priorities, and we’re delighted that we could meet your expectations and provide you with a business procurement solution to be delighted with! If you have any feedback or need assistance in the future, please don’t hesitate to reach out. Follow us on LinkedIn to learn more about our Winter Deal running from 11th Nov to 13th Dec 2024!

Hi there, Thank you for your positive review! We’re delighted to hear that our service, stock availability, and delivery speed have met your expectations. It’s also great to know that the quality of our products has consistently satisfied your needs. At the Ricoh eShop, we pride ourselves on offering a varied catalogue that caters to a wide range of business requirements. From office supplies to the latest technology, our extensive selection ensures that you can find everything you need in one place. Additionally, our dedicated team is always here to support you, whether you have questions about our products or need assistance with your order. Your feedback is greatly appreciated and motivates us to maintain the high standards you’ve experienced. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to continuing to provide you with everything you need! Follow us on LinkedIn to find out more about our Winter Deal running from 11th Nov to 13th Dec 2024!

Hi there, Thank you for your glowing 5-star review! We’re glad to know that you found our shopping process straightforward and that our communication was effective. It’s also wonderful to hear that our team’s friendly and helpful demeanor contributed to your positive experience. We believe that a welcoming atmosphere and clear communication are key to customer satisfaction and, that the human touch is incredibly important in a business procurement environment, and your feedback confirms this. If you have any additional comments or need further assistance, please don’t hesitate to contact us. We value your business and look forward to serving you again in the future! Follow us on LinkedIn to learn about our current Winter Deal!

Hi there, Thank you for taking the time to provide us with your feedback. We value all input as it helps us strive towards becoming the preferred business procurement platform in the UK. We’re sorry you feel you have had a 2-star experience on the Ricoh eShop. As a B2B platform, we do accommodate back ordering to ensure our business customers can procure the products they need. This means that some items displayed may not always be in stock at the time of ordering. However, our order management team is available to support you through this process and can offer alternative products to meet your needs more quickly. You can reach out to our team through various channels, including our Live Chat service, where you’ll be connected with a human representative rather than an automated FAQ response. We've notified your account manager and they should be reaching out to you this week to provide you with alternative products and support this element of your procurement. Regarding the search functionality, we are continuously working on enhancements to make product discovery easier for our customers. Your feedback about the minimum order quantity not being indicated on the product pages is appreciated, and we will address this with our web development team to ensure clearer communication moving forward. Your feedback is invaluable in helping us improve our services, and we hope to have the opportunity to provide you with a better experience in the future. If you have any further concerns or need assistance, please do not hesitate to contact our customer service team. We hope to see you in the Ricoh eShop again where we will strive to ensure your experience is 5-star!

Hi there Parmjit, Thank you for your amazing 5-star review. We are so pleased to hear that you had such a positive experience with our Ricoh e-shop. The Ricoh eShop's catalogue now has almost 240,000 products and is expanding daily. We aim to continue to create an efficient space where you can streamline your business procurement easily through one-site. We work hard to ensure the pricing is competitive and we're happy to see that you are benefitting from this and that your delivery was fast! Thank you for your custom, we look forward to seeing you in the Ricoh eShop again! Don't miss out on our Winter Promotion running from 11th November to 13th December 2024. For more information and to read the T&C's, simply follow us on LinkedIn.

Hi there Jane, Thank you so much for sharing your experience with us and for rating the Ricoh eShop a brilliant 4 stars! We’re pleased to know that the Ricoh e-Shop’s design and functionality met your needs, making your shopping experience smooth and efficient and it’s great to hear that your order arrived promptly. We aim to provide a seamless shopping journey, and your feedback reassures us that we’re on the right track. Should you have any more insights or require assistance, we’re here to help. Use our human-run Live Chat service or give the team a call. We're currently running a Winter Promotion from 11th November to 13th December and you could be in with a chance to win vouchers to spend in January, February and March! Simply follow us on LinkedIn to find out more and read the T&Cs.

Hi there Richard, Thank you so much for your kind words and the generous 4-star rating! We're thrilled to hear that you find eShop to be an excellent resource for your office product needs. At the Ricoh eShop, we pride ourselves on not only offering a wide range of high-quality office supplies but also providing exceptional customer service. Our live chat feature ensures you have direct access to our eCommerce Customer support team whenever you need assistance. Whether you have a question about a product, need help with an order, or want advice on office solutions, our live chat is here to help. If you ever have any suggestions or additional feedback that could help us achieve that fifth star, we're all ears! Thank you for continuing to use the Ricoh eShop for your office needs. We have lots happening in the Ricoh eShop over the winter period, be sure to follow us on LinkedIn to keep up with the news.