Most sailings and even in the bad weather they did a great job but if would have been excellent if there was more seating on the boat. An hour just standing when it is busy is not good
The staff at check in are very courteous, however there was not enough seating for our party of 5 to sit together both outwards and return which sort of spoilt the trip
Thank you for your feedback. The cost per passenger/vehicle kilometre with Red Funnel is generally competitive with many UK & European short-sea routes, some of which are subsidised.
Fares are cheaper if you can book ahead and avoid the popular sailing times but we appreciate this is not always possible.
We are currently putting the Red Falcon in for a refit, which will be completed by Easter 2014. This will increase the seating capacity as well as improve the facilities
Customer Services
I thought I couldn't get back to the island on Christmas day. Thank you red funnel, I'd have been stranded in Portsmouth with wight link refusing to help otherwise.
1 hour stuck in a confined space with screaming kids. The most misrable hour of my christmas break. Even with ear plugs in. I would much prefer to stay in my vehicle during the crossing and take the...
I travel on Red funnel quite often. I prefer Red funnel better than Wightlink which is becoming ridiculously expensive. But I had one bad experience 2 or 3 month ago, when I was booked on a morning...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.