Always friendly and helpful staff in all Terminals ....though they could do with some modern faster ticket machines in the ticket offices...and why do we have to wait for an unwanted 'Steam' offer...
Přečíst další
Datum nákupu: 25/12/2013
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Cheaper than wightlink & still kept going in recent bad weather
We were unable to travel on the day booked back to the IOW due to my being held in A & E York hospital with a balance problem/collapse requiring emergency treatment and medication. Not allowed to...
We travelled to the Isle of Wight on the 9:00am departure. We had travelled from London and were in dire need of a decent breakfast; the food was good. The queue and final lack of seating to eat the...
Very disappointed to be literally the last car on despite having arrived at least 40 mins before departure, meaning there was nowhere left to sit, and long queues. Loading seemed shambolic.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Sorry to hear you were disappointed with our service. I will feedback the loading of vehicle to our terminal management to see why this happened. We are currently investing £2m improving the Red Falcon which will increase the seating by extra 55% as well as improve the facilities on board our ferry.
Customer Services
Datum nákupu: 24/12/2013
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Service was good especially at such a busy time
Datum nákupu: 24/12/2013
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Staff on the car deck were very helpful and directed us to the lift.
As usual the staff were very helpful and we appreciated not having to travel in the pet area with our dogs under such awful weather conditions!! Well done Red Funnel.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.