Many thanks for the feedback. We strive to offer affordable fares with the lead-in rates available to customers who can book early - on more popular sailings, vehicle prices rise in small increments as the space becomes booked. It is also worth signing up to our email newsletters at www.myredfunnel.co.uk for the latest offers. In the meantime, thank you for travelling with us, it is appreciated.
Customer Services
Christmas is a busy and stressful time for everyone and my relatives not the easiest people, but you handled the changes to their booking and remained calmer than us in tricky circumstances - thank...
We took a pet this trip and abided by the pets accommodation signage on the way over which was awful and not suitable at all. On the way back we ignored the signage and used the main lounge which...
Přečíst další
Datum nákupu: 27/12/2013
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Impression given that Red Funnel are really trying to be 'customer friendly'
The bench seats provided for passengers were appalling. I have had a bad back since I got off the ferry and spent most of Christmas Day in agony.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your feedback, we are currently investing £2m on the Red Falcon, which will increase the seating by extra 55% and will be in time for Easter 2014. Further details can be found at: http://www.redfunnel.co.uk/newlook
Customer Services
Datum nákupu: 27/12/2013
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
boat from and to the island left on time and everything went smoothly
The staff on board are always polite and helpful, thank you. Could I make one suggestion for wheelchair users? Although we are placed near to the lifts, please could a cars length be left on the...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.