Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Red Funnel Isle of Wight Ferries

Zobrazení všech 58,443 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Very easy with helpful efficient staff to get us on our way with no hitches.…

Very easy with helpful efficient staff to get us on our way with no hitches. Definitely recommend

Datum nákupu: 28/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Excellent customer service with all staff, from the vehicle booking-in kiosk to all staff on…

Excellent customer service with all staff, from the vehicle booking-in kiosk to all staff on the ferry, being very courteous, polite and informative about a short delay caused by the inclement...

Přečíst další

Datum nákupu: 28/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Staff fab and helpful. Didn't appreciate having to sit in the cold just because I…

Staff fab and helpful. Didn't appreciate having to sit in the cold just because I had a dog with me was ****** freezing!!!

Datum nákupu: 28/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

as alway a good crossing.food was hot.

Datum nákupu: 28/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Going over to the Io-wight was great, but coming back was bad. In August 2012…

Going over to the Io-wight was great, but coming back was bad. In August 2012 I had a triple heart bypass after being found Dead at Heathrow Airport, then in July 2013 I had a stroke. this has left...

Přečíst další

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the feedback, we are very sorry to hear this. Rest assured that this feedback is vital to our big improvements which are on the way as part of our £2m refurbishment of Red Falcon which will take place in time for Easter 2014. More information can be found at http://www.redfunnel.co.uk/newlook Customer Services

Datum nákupu: 28/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

£76 for a one-way crossing on December 25th was outrageously expensive. I am grateful that…

£76 for a one-way crossing on December 25th was outrageously expensive. I am grateful that a ferry was sailing on Christmas Day, but will think twice before sailing with Red Funnel another year.

Red Funnel Isle of Wight Ferries

12 years ago

Many thanks for the feedback. We strive to offer affordable fares with the lead-in rates available to customers who can book early - on more popular sailings, vehicle prices rise in small increments as the space becomes booked. It is also worth signing up to our email newsletters at www.myredfunnel.co.uk for the latest offers. In the meantime, thank you for travelling with us, it is appreciated. Customer Services

Datum nákupu: 28/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Travelled on 23rd December 2013 on 3.00 ferry at the height of the storm. Congratulations…

Travelled on 23rd December 2013 on 3.00 ferry at the height of the storm. Congratulations to the Captain for his skill, his information announcements, keeping us cheerful, and saying though we would...

Přečíst další

Datum nákupu: 28/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Service was good to the Island for my Son and family , Due to the…

Service was good to the Island for my Son and family , Due to the weather we needed to change the booking for the next day this was quoted at an unrealistic cost they travelled back on Wightlink.

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the feedback, we would appreciate this opportunity to investigate this matter further. Please can you email further details to post@redfunnel.co.uk Customer Services

Datum nákupu: 28/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

It was a very busy sailing, but staff were very helpful, as always.

Datum nákupu: 28/12/2013

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Despite bad weather we were kept informed as to what was happening and our return…

Despite bad weather we were kept informed as to what was happening and our return journey on 27Dec was only 20 minutes late - you are to be congratulated!

Datum nákupu: 28/12/2013

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Red Funnel Isle of Wight Ferries

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?