Ferry was crammed. As a result nowhere to sit and ferry ran 30 minutes late. There should be sufficient space for the number of passengers on board, sitting up on deck in December is not an...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your feedback. We do understand on busy sailing there can be an issue with seating. We have looked into this and are currently improving the facilities as well as seating capacity on the Red Falcon, which will be completed by Easter 2014
Customer Services
Travelled the afternoon of 23rd December as the storm was starting. Ferry packed to capacity as other routes shut. Bearable experience though as relatively calm & well managed.
Individual seats would...
No seats to sit on as so busy! Not so bad for us as we are a couple in our 30's but to see the elderly having to stand up for a hour in choppy waters was awful! The amount of money you charge Red...
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Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for the review.
We are investing £2m on Red Falcon this winter which will give the ship 55% more internal seats, improved WiFi and a host of other improvements - please see http://www.redfunnel.co.uk/newlook for details
This will ensure that our seating capacity is increased across our fleet
Customer Services
Datum nákupu: 28/12/2013
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
A very pleasant crossing both ways, attentive staff and nice surroundings.
I travel by Red Funnel 2 to 3 times a year, and am always amazed how efficiently the staff carry out the loading and unloading.
Particular on 23rd Dec. when they did their utmost to get passengers...
Had very good trip yet again Especially with the atrocious weather conditions at the time!
Booking was easy to do online and was good to receive the emails and updates by text message.
We were most grateful to the team for getting us on the 19;30 ex Soton on Fri 27th December, having missed the previous 18:00 on which we were booked. Despite leaving Leeds with a couple of hours to...
For all the weather was awful on our crossing over we had a very good trip. Also on our return trip we were allowed to change not only our departure time but also the date for no extra charge. ...
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.