Recenze společnosti Red Funnel Isle of Wight Ferries

Thank you for the note, we understand due to the feedback we are receiving from customers who travelled during this time that we have clearly failed to meet your expectations. We are reviewing passenger volumes and our seating capacity onboard of vessels in order to ensure all customers have adequate seating throughout the crossing. Customer Services

Apologies for the lack of information at Check-In this is disappointing to read and will be forwarded to our operations management team. We did text booked customers (if mobile number was on booking) advising of delays however this information clearly did not reach you. Thank you for taking the time to write a note and we will certainly look to improve this area in our process with immediate effect Customer Services