Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Red Funnel Isle of Wight Ferries

Zobrazení všech 58,522 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

I am sick and tired of getting on the ferry and there being not enough seating…

I am sick and tired of getting on the ferry and there being not enough seating for the amount of passengers, the announcement on the past two trips it was suggested that we sit on the floor, I do not...

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Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the review, we understand the impact this can have on your experience and are working tirelessly to ensure that adequate seating for all our guests is provided onboard. This information will be redirected to our Guest Experience Managers who operate onboard. Customer Services

Datum nákupu: 02/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Jacket potato cold on journey out Food hot

Důvěryhodný zákazník

12 years ago

That was supposed to say: food hot on journey back Also, could not hear Captain's announcement but Safety announcement was loud and clear

Datum nákupu: 02/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

The christmas day crossing was excellent, on-time and not crowded at all. The tin of…

The christmas day crossing was excellent, on-time and not crowded at all. The tin of chocolates went down with my sons very well too!

Datum nákupu: 02/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Efficiency of getting cars on / off ferry - excellent Inside seats and food - good But…

Efficiency of getting cars on / off ferry - excellent Inside seats and food - good But I sat on the top deck with my dog with wet seats & a leaking roof & wondered why I'd paid the same as everyone...

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Datum nákupu: 02/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Our ferry crossing was delayed by 2½ hours (leaving the Isle of Wight around 8.30pm).…

Our ferry crossing was delayed by 2½ hours (leaving the Isle of Wight around 8.30pm). This caused my husband and I a real problem as we were due to attend a wedding in Manchester the next day and had...

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Red Funnel Isle of Wight Ferries

12 years ago

It is certainly disapoointing to hear your feedback, delays to our vessels were caused by earlier weather conditions which resulted in a suspension of our vehicle ferry service. The wind and tide also impacted the vessels ability to travel across the Solent within its regular journey time of 55 minutes. We do regret that these issues occured and hope that your next journey with us is far more enjoyable than this one Customer Services

Datum nákupu: 02/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

As always when it's a busy crossing, there is nowhere to sit, this isn't great…

As always when it's a busy crossing, there is nowhere to sit, this isn't great especially with young children. It's all very well piling on the cars but where are people going to sit?? Not...

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Datum nákupu: 02/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Really efficient online booking process and reliable service in the face of poor weather when…

Really efficient online booking process and reliable service in the face of poor weather when other providers failed.

Datum nákupu: 02/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

on time affordable and efficient!

Datum nákupu: 02/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Good efficient service, ran on time and the cheapest across the Solent, good idea about…

Good efficient service, ran on time and the cheapest across the Solent, good idea about sending vouchers through the post. Well done

Datum nákupu: 02/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

We had broken down on the mainland and had to be brought back to the…

We had broken down on the mainland and had to be brought back to the Island on a low loader truck. The Red Funnel staff were excellent and made our journey home very straightforward. They were very...

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Datum nákupu: 02/01/2014

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Red Funnel Isle of Wight Ferries

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?