Extremely high pricing, tickets and refreshments on board. Very poor quality food, especially for what you expect customers to pay for it. You should be ashamed. Complete rip off.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thank you for your feedback, our pricing is demand based which is very common in the travel and holiday industry. The rules ensure the price remains as low as possible on quiet off-peak sailings to encourage demand whilst at busier times; the fare will increase in small increments as space on the ship becomes booked. It is therefore best to book as early as possible to get the lowest lead-in fares.
The information you have given regarding our refreshments on board have been relayed to our food and beverage team to lopk into.
Thank you again for taking the opportunity to leave a review.
Customer Services
Southampton terminal would benefit from an information board outside where it can be easily seen to give information about delays. Were told 1 hour delay which then became 2 with no info given.
Datum nákupu: 03/01/2014
0
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Ferries both ran on time. Smooth crossing. Very full on return journey- shortage of seating
Datum nákupu: 03/01/2014
0
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Easy to book on line, prompt, effecient sailings.
Datum nákupu: 03/01/2014
0
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
It's a good all round value experience, you should not want for more
Datum nákupu: 03/01/2014
0
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Sailings generally leave on time and facilities on board are satisfactory
Ferries were punctual and clean. Passenger cabin rather busy - in winter evenings, no one is going to sit outside, so the vehicle capacity of a full ferry can cause a bit of a problem with respect to...
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Datum nákupu: 03/01/2014
0
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
Cheerful staff despite appalling weather, RF didn't let us down
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.