Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Red Funnel Isle of Wight Ferries

Zobrazení všech 58,529 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

A very good service compared to your competitor on the cross solent route. A reasonable price…

A very good service compared to your competitor on the cross solent route. A reasonable price for a trailer up to 14metres. A short delay in boarding due to the very high tides and wind was not a...

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Datum nákupu: 04/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Service on time despite conditions. Interiors need more sensible seating configurations as current configuration means…

Service on time despite conditions. Interiors need more sensible seating configurations as current configuration means a group of 2 or 6 take up one set of seating.

Důvěryhodný zákazník

12 years ago

It seems that pets of all shapes and sizes are now allowed in the main passenger lounge. This is a particular problem for people who suffer with pet hair allergies. I travel regularly and this has been the situation with most if not all crossings. Staff walk past pets without comment, even when they are sat clearly on seats. This was the case in the summer good weather as well as during the winter.

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the review, we are currently reviewing our onboard policy across our RORO fleet and the information you have given will be directed to the Guest Experience Managers for further action. Thank you again for the feedback. Customer Services

Datum nákupu: 04/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

On the outward journey the ferry was cancelled at the time I'd booked so we…

On the outward journey the ferry was cancelled at the time I'd booked so we had to wait over 2 1/2 hours to travel. In the passenger lounge, two separate people were watching programmes on their...

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Red Funnel Isle of Wight Ferries

12 years ago

Thank you for your feedback and we a sorry you didn’t have a good experience travelling with us on this occasion. The delay was due to sea conditions and it was decided by the captain that is was unsafe to sail. With the Red Falcon refit that is due to finish in Easter 2014 we will have a quiet area within the passenger lounge and also restricted areas for customers travelling with pets, we hope this will make the journey experience good for all customers. From the recent comments regarding pets we have changed our policy and on future sailings customers with pets should be in a designated area which is - -Top Deck lounge on Red Eagle -Port side Cowes end on both Osprey & Falcon (pending refits) Customer Services

Datum nákupu: 03/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Always a good journey

Datum nákupu: 03/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

very good service weather was bad and boat was stopped and as soon as the…

very good service weather was bad and boat was stopped and as soon as the boat was running again red funnel let me know ! such a good service and the price was a lot better than wight link (*****...

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Datum nákupu: 03/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Good travel and good breakfast

Datum nákupu: 03/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

I have been travelling with Red Funnel for years as I moved to the mainland years…

I have been travelling with Red Funnel for years as I moved to the mainland years ago but like to visit my mum and stepdad in Ryde as often as I can. They are always on time and even if I miss my...

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Datum nákupu: 03/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Too expensive. Stop spending on frills and unnecessary luxuries. I just want the journey to…

Too expensive. Stop spending on frills and unnecessary luxuries. I just want the journey to be as cheap as possible. I am not going on a cruise, just crossing a short piece of water.

Datum nákupu: 03/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Managed to get to IOW and back despite all the bad weather

Recenze produktu

Datum nákupu: 03/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

To whom it may concern Your system with sending SMS messages to your customers I found…

To whom it may concern Your system with sending SMS messages to your customers I found very helpful. I find all your staff and agents courteous, professional and willing to help. I have a friend on...

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Datum nákupu: 03/01/2014

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Red Funnel Isle of Wight Ferries

The BelmontDalší recenze tohoto produktuProhlédnout si stránku výrobkuNice hotel, excellent breakfast, superb hosts.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?