Red funnel were the only ferry company offering a service on Christmas Day which puts them way ahead of Wightlink in my estimation for considering that people do need to travel on Xmas Day, they also...
Ferry was extremely overcrowded with not enough seats for everyone. Some people were forced to sit on the floor
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Thanks for your review - we do regret this situation and are disappointed to hear our onboard services officer did not solve the seating issue at the time. Moving forward we are investing £2m on Red Falcon in the New Year which will give 55% more inside seats and two new top deck lounges. If the design proves successful and is liked by customers we hope to make similar investments in Red Osprey and Red Eagle.
Further details can be found at http://www.redfunnel.co.uk/newlook
Customer Services
Datum nákupu: 02/01/2014
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Důvěryhodný zákazník
Ověřeno Feefo
12 years ago
weather conditions were awful but crossing was fine.
Purchased food onboard ferry but no seating available ANYWHERE. Stood up eating and drinking hot tea…..not ideal.
Disappointed to pay for a car and 4 passengers to find no seating. Not impressed.
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
We do appreciate your comments and can understand your frustrations. Moving forward we are investing £2m on Red Falcon in the New Year which will give 55% more inside seats and two new top deck lounges. If the design proves successful and is liked by customers we hope to make similar investments in Red Osprey and Red Eagle.
Further details can be found at http://www.redfunnel.co.uk/newlook
Customer Services
Couldn't believe how much I had to pay for a single ticket - £67.50 !!! then no where to sit and eat ! what a rip off ! will be using Wightlink from now on !
Red Funnel Isle of Wight Ferries
Red Funnel Isle of Wight Ferries
12 years ago
Many thanks for the reviwe. We strive to offer affordable fares with the lead-in rates available to customers who can book early - on more popular sailings, vehicle prices rise in small increments as the space becomes booked. It is also worth signing up to our email newsletters at www.myredfunnel.co.uk for the latest offers. In the meantime, thank you for travelling with us, it is appreciated.
Customer Services
Důvěryhodný zákazník
12 years ago
Dover - Calais £80 Return, Cowes - Southampton £67.50 one way !!!
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.