Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Recenze Red Funnel Isle of Wight Ferries

Zobrazení všech 58,529 recenzí

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Your new booking in system is excellent and the price I paid was very fair.…

Your new booking in system is excellent and the price I paid was very fair. My only criticism, which I know you are already aware of, is that since you stretched the car decks, the passenger seating...

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Datum nákupu: 04/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

EXCELLENT SERVICE FROM FREIGHT BOOKING OFFICE, HELPFUL STAFF AT CALL CENTRE AND FRIENDLY STAFF ON…

EXCELLENT SERVICE FROM FREIGHT BOOKING OFFICE, HELPFUL STAFF AT CALL CENTRE AND FRIENDLY STAFF ON BOARD. PERFECT TIMEKEEPING IN A VERY SEAWORTHY VESSEL. OVERALL A GREAT EXPERIENCE.

Datum nákupu: 04/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Our crossing was two and a half hours late leaving Southampton, and were not given…

Our crossing was two and a half hours late leaving Southampton, and were not given any updates during that long wait, and no mention of compensation.

Red Funnel Isle of Wight Ferries

12 years ago

Thank you for your review and we apologise for the inconvenience this delay may have caused you, this delay was down to the weather conditions and this resulted in the vessels being unsafe to travel. We have passed your comments onto the terminal operations manager to investigate why updated weren’t provided to ensure this does not happen again. Customer Services

Datum nákupu: 04/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

the lady serving the coffee was rather grumpy!!! However boarding staff always lovely and accommodating. We…

the lady serving the coffee was rather grumpy!!! However boarding staff always lovely and accommodating. We were 2 adults and 3 children and struggled to find anywhere to sit but glad to be on the...

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Datum nákupu: 04/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Loading staff were very helpful as we're the catering staff. My only complaint would be…

Loading staff were very helpful as we're the catering staff. My only complaint would be the lack of some items in the self service restaurant where I would expected the demand to have been...

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Datum nákupu: 04/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

ship left and arrived on time on both journeys. weather not good but relatively calm…

ship left and arrived on time on both journeys. weather not good but relatively calm crossing.

Datum nákupu: 04/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Pretty close to time despite inclement weather. Announcements kept passengers aware of conditions etc. Insufficient…

Pretty close to time despite inclement weather. Announcements kept passengers aware of conditions etc. Insufficient space for all customers to be comfortably seated but having boarded early we had a...

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Datum nákupu: 04/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

Excellent information during the poor weather over New Year. Smooth voyage despite "white caps" Time keeping very…

Excellent information during the poor weather over New Year. Smooth voyage despite "white caps" Time keeping very good

Datum nákupu: 04/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

We enjoyed the journey via Red Funnel to the Mainland at the beginning of Dec…

We enjoyed the journey via Red Funnel to the Mainland at the beginning of Dec 13 and the return trip10 days later to the Isle of Wight. Helpful and pleasant staff plus a safe and comfortable crossing...

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Datum nákupu: 04/01/2014

Důvěryhodný zákazník

Ověřeno Feefo

12 years ago

I travelled on the day of poor weather. Text alerts are good, but their delivery timing…

I travelled on the day of poor weather. Text alerts are good, but their delivery timing poor. We were in the marshalling yard when the message arrived to say our departure time was 75 minutes later,...

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Datum nákupu: 04/01/2014

Neobdržel/a jste pozvánku k recenzi?

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Red Funnel Isle of Wight Ferries

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?