Excellent. They rang me at home and suggested that I tried this
ProDog
ProDog Raw
10 days ago
Hi Carole,
Thank you for your review and delighted to read that your customer support reached your expectations. Please do get back in touch for more support as and when required. We're here to help all we can.
Best wishes
Team ProDog
Recenze produktu
ProDog
ProDog Raw
10 days ago
Hello Carole,
Thank you for your review on Reset. Our nutritionist spoken with you and advise this supplement to help with your dogs itching along with other advise. She did ask you to see how it goes for a week and get back in touch for more help. Itchy issues can take while to fathom out the reason behind them, so along side Reset there will be other actions you may need to take to address the underlying cause as discussed on the phone at the end of July.
I hope this helps and we look forward to supporting you further.
Best wishes
Team ProDog
Datum nákupu: 30/07/2026
0
Sdílet
EH
Emma Havenhand
Ověřeno Feefo
12 days ago
ProDog
ProDog Raw
10 days ago
Hi Emma,
Thank you for your five star rating on our service. We really appreciate your support.
Best wishes
Team ProDog
Recenze produktu
ProDog
ProDog Raw
10 days ago
Hi Emma,
Thank you for your feedback, and we’re so pleased to hear that your dog is happy and doing well on ProDog Raw.
We’re genuinely sorry to hear about what happened with your delivery. Having your gate left open and your dog escaping must have been incredibly frightening, and while we’re very relieved to hear he was found safe, we completely understand why you’re unhappy.
Leaving gates open is something we take very seriously, particularly when delivering pet food and knowing there may be dogs at the property. We’ll make sure your feedback is raised with DHL. Please also highlight this to DHL, this will also help to ensure your delivery arrives safely next time.
We appreciate you bringing this to our attention. While the delivery is handled by DHL, we absolutely want to work with them to ensure parcels are delivered responsibly and that customers and their pets are kept safe. Thank you again for your continued support and for letting us know about your experience.
Best wishes
Team ProDog
Communication is always good, we have some issues with couriers delivering late and sometimes up to a day late. not good for Frozen food.
ProDog
ProDog Raw
10 days ago
Thank you for your feedback and for your lovely comments about our communication. We’re delighted to hear that your dog is happier and healthier on ProDog Raw.
We’re sorry to hear you’ve experienced late deliveries with the courier. We completely understand your concern, particularly when you’re receiving frozen food and are relying on it arriving within the expected timeframe. We appreciate how frustrating this can be when you’ve planned around your delivery.
We do monitor courier performance and raise delivery issues with them where appropriate. We’ll certainly take your feedback on board as we continue to work with our courier partners to improve the service.
Thank you for your continued support and understanding.
Best wishes
Team ProDog
Always fantastic, easy delivery, accommodate emergency requests, well packaged. Great price and good rewards
ProDog
ProDog Raw
16 days ago
Thank you so much for your 5-star review.
Thank you for mentioning your positive experience with ProDog Raw and that you've found our delivery service easy and reliable. It's great to know our team has been able to accommodate your emergency requests when needed, and that you've been pleased with our packaging, pricing, and rewards.
Your kind words mean a great deal to the whole team. Thank you for your continued support, and we look forward to providing you and your dog with many more great experiences in the future.
Best wishes
Team ProDog
Recenze produktu
ProDog
ProDog Raw
16 days ago
Thank you so much for your review and for choosing ProDog Raw for the past two years.
We're delighted to hear your dog is happy, healthy, and thriving on our food. It also means so much to know you've been pleased with our delivery service and that you rate both our products and our team so highly.
Thank you for your continued trust and support. We look forward to keeping your dog happy and healthy for many years to come.
Best wishes
Team ProDog
Datum nákupu: 24/07/2026
0
Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
17 days ago
ProDog
ProDog Raw
16 days ago
Thank you for sending your five star rating on our service. Your support is greatly appreciated.
Best wishes
Team ProDog
ProDog Raw is an innovation when it comes to feeding a BARF raw dog food diet and delivering cutting edge canine nutrition. All of our recipes have been expertly formulated and are proven by results. There are so many working dogs that are already benefiting from our ProDog Raw expertise, discover the difference for yourself…starting today!
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
ProDog Raw is an innovation when it comes to feeding a BARF raw dog food diet and delivering cutting edge canine nutrition. All of our recipes have been expertly formulated and are proven by results. There are so many working dogs that are already benefiting from our ProDog Raw expertise, discover the difference for yourself…starting today!