Recenze společnosti ProDog Raw

Hi Connor, Thank you for taking the time to leave your feedback. We’re very sorry to hear that your sample box didn’t arrive, despite the courier showing it as signed for, and we’re also sorry you had difficulty getting through to us by phone. We’ve checked our records, but we can’t see any correspondence from you regarding this issue. Please email us at support@prodograw.com so we can look into this for you and help resolve the situation as quickly as possible. We’re sorry again for the inconvenience and frustration caused. Best wishes Team ProDog

Hi Kay, Thank you so much for sharing Chip’s ProDog journey with us. It’s great to hear that you found a chicken-free option that Chip really enjoys, with the lamb and pork with offal proving to be favourites. We're so pleased that you’ve found varieties that suit his tastes. And if you would like support from our nutritionist please do email support@prodograw.com as she will be more than happy to advise with bespoke support. Three weeks is a perfectly reasonable adjustment period when introducing a new diet, and we’re delighted to hear that Chip is now enjoying his food and that you’re already noticing a lovely shine to his coat. Thank you for choosing ProDog Raw and for giving Chip the time to settle into his new food. We hope his journey with us continues to be a happy and healthy one. Best wishes Team ProDog

Hi Mark, Thank you so much for your lovely review. It’s great to hear that your dog is enjoying all of the Offal Free range and that she’s licking her bowl clean. We’re also really pleased to hear that the different recipes, easy portioning and freezer storage are working well for you, and especially that you’ve noticed such a positive difference in her stool quality. We appreciate that feeding a raw diet can feel like an investment, but it’s wonderful to hear that you’ve seen such a positive change following the gastro issues your dog was experiencing and vet bills are now down. Thank you for choosing ProDog Raw and for taking the time to share your experience. Best wishes Team ProDog

Thank you so much for your lovely review and for your kind words about the quality of our food. We’re delighted to hear that, apart from a few recipes, your dog enjoys his ProDog meals and can’t wait to lick his bowl clean. We completely understand that every dog has their own individual tastes, and that’s one of the great benefits of being able to select your own recipes. We hope you find the perfect combination of favourites for your next orders! Thank you again for choosing ProDog Raw and for your support. Best wishes Team ProDog

Thank you so much for your super review. We’re absolutely delighted to hear that your 9-year-old Fox Red loves her ProDog meals and that she enjoys every flavour. It’s fantastic to know she can’t get enough and that the Complete Trays have been such a hit. We’re really sorry, though, to hear about the delivery experience and the condition of the box when it arrived. We appreciate you bringing this to our attention. While the delivery itself is handled by our courier partner, we certainly understand how frustrating it is when the service doesn’t meet expectations. If you ever have any concerns about the condition of your food on arrival, please contact our Customer Support team at support@prodograw.com and we’ll be happy to advise and help. Thank you again for your continued support and for sharing such lovely feedback about the food. Best wishes Team ProDog

Hi Barry, Thank you so much for your lovely review. We’re delighted to hear that your usually picky girl is enjoying her ProDog Raw meals and happily eating everything in her bowl. It’s always wonderful to hear when a dog that can be selective at mealtimes gets excited about their food. Thank you for choosing ProDog Raw and for taking the time to share your experience. Best wishes Team ProDog

Hello Carole, Thank you for your review on Reset. Our nutritionist spoken with you and advise this supplement to help with your dogs itching along with other advise. She did ask you to see how it goes for a week and get back in touch for more help. Itchy issues can take while to fathom out the reason behind them, so along side Reset there will be other actions you may need to take to address the underlying cause as discussed on the phone at the end of July. I hope this helps and we look forward to supporting you further. Best wishes Team ProDog