Thank you so much for your excellent feedback – we really appreciate you taking the time to leave a review.
Recenze produktu
primrose-uk
Primrose
1 month ago
Thanks for your feedback – I’m glad the product met your expectations, and I’m sorry the visible water pipe is affecting the look; I’ve passed your suggestion about feeding the pipe through the pond base to our product team for future improvements.
Fast efficient service and very good customer service.
primrose-uk
Primrose
1 month ago
Hi Stuart. That’s a fantastic review, thanks – always happy to help, so let us know if you need anything else!
Recenze produktu
primrose-uk
Primrose
1 month ago
Thanks, Stuart – we really appreciate your positive feedback and your suggestion about adding the pump model number to the label, and we’ll pass this on to the relevant team to help improve future versions.
Sorry to hear this and that you didn’t get a reply before. Please email us with your details so we can look into what’s gone wrong and put it right.
Recenze produktu
primrose-uk
Primrose
1 month ago
I’m really sorry you’ve been left with something you can’t safely hang, especially after not receiving a reply. Please email our team with your order number and some photos so we can look into the fitting issue and arrange a suitable resolution.
Datum nákupu: 30/07/2026
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Sdílet
Důvěryhodný zákazník
Ověřeno Feefo
1 month ago
Excellent
primrose-uk
Primrose
1 month ago
Thank you for the lovely feedback! Here at Primrose we really appreciate you taking the time to leave a review.
Recenze produktu
primrose-uk
Primrose
1 month ago
Thank you for your review – I’m glad our customer service team could sort a replacement so quickly and that you’re happy with the outcome.
this is the second time I have used Primrose and both times the service and delivery were excellent. I was kept informed of the progress of my order and delivery was on time and very well packaged.
primrose-uk
Primrose
1 month ago
Thank you for your lovely review and for coming back to us again — we’re delighted you’ve had excellent service and delivery both times, and we really appreciate your repeat custom.
Recenze produktu
primrose-uk
Primrose
1 month ago
Thank you for such a lovely review – we’re delighted to hear the water feature looks great in your conservatory and that you’re enjoying the gentle sound and easy setup.
Thank you for your lovely feedback about the planter, price and packaging – we really appreciate it. 😊 If you’d like to share any details about the delivery firm’s service, please email us so we can pass this on and help improve things.
Recenze produktu
primrose-uk
Primrose
1 month ago
Thank you for your kind words about the planter and packaging, and I’m really sorry the delivery issues caused inconvenience. We appreciate you bearing with us while we sorted it and will use your feedback to keep improving our courier service.
primrose-uk
Primrose
1 month ago
Thank you for your kind words about the planter and packaging, and I’m really sorry the delivery issues caused inconvenience. We appreciate you bearing with us while we sorted it and will use your feedback to keep improving our courier service.
First class. We had a slight issue with the labelling which confused me but Yolanda in Customer Services could not have been more helpful, friendly and quick.
primrose-uk
Primrose
1 month ago
Thanks, David, for such a lovely review – we’re delighted Yolanda was able to help so quickly and I’ll be sure to pass your kind words on to her and the team.
Recenze produktu
primrose-uk
Primrose
1 month ago
Thanks, David – we’re really pleased to hear you’re happy with how it looks and performs, and that you found it good value compared with other options.
Thanks for taking the time to share this, and I’m sorry the pump isn’t working well with your bird bath. Please email our customer care team with your order details and a brief description so we can look into a suitable solution for you.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.