Thank you so much for your lovely feedback – we’re delighted your order arrived quickly and smoothly! 🌟
Recenze produktu
primrose-uk
Primrose
4 hours ago
Thank you so much for your lovely feedback – we’re delighted to hear you’re so pleased with the quality and how it looks!
primrose-uk
Primrose
4 hours ago
Thank you so much for your lovely feedback and recommendation – we’re delighted you’re pleased with the quality and delivery, and we really appreciate you choosing us again in future.
Poor, as stated in main review, we feel unable to purchase from Primrose because we cannot be sure we will receive the product and that any resolution will be confidently dealt with.
primrose-uk
Primrose
4 hours ago
We’re really sorry to hear about your experience and that it’s affected your confidence in us. Thank you for sharing this feedback – we’ll use it to improve our service.
Recenze produktu
primrose-uk
Primrose
4 hours ago
Thanks for sharing this detailed feedback; I’m really sorry for the damaged pot, the confusing refund process, and the incorrect stock information you experienced. This isn’t the level of service we aim for, and your comments will be used to improve our packaging, systems and communication.
Thank you for your review – I’m really pleased to hear you found us efficient and professional.
Recenze produktu
primrose-uk
Primrose
4 hours ago
Thank you for the lovely feedback and for letting us know about the slight damage in transit. If you’d like us to look into the damaged pot, please email our team at returns@primrose.co.uk so we can help.
Turned up rapidly, in a couple of days, took 3 drops; first the panels, then the poles, finally the other bits and bobs.
primrose-uk
Primrose
4 hours ago
Thank you for your lovely feedback, we're delighted to hear your screen arrived quickly and worked so well for your clematis!
Recenze produktu
primrose-uk
Primrose
4 hours ago
Thanks for sharing this helpful feedback and installation tip — I’m sure other customers will really appreciate your advice about sinking the post at least 18 inches into gravel or cement for a sturdy 6ft panel.
primrose-uk
Primrose
4 hours ago
Thanks, Graham – we’re really pleased to hear you’re happy with the panel, and it sounds like it’ll make a lovely support for your Clematis, even if the installation was hard work! 🌿
The delivery was quick. The driver actually called to check where our house was, rather than getting a message saying undelivered!
Packaging wasn’t great as tape didn’t stick well. Nothing lost
primrose-uk
Primrose
1 day ago
Thanks, Julie – I’m glad your order arrived quickly and the driver made sure it reached you, but I’m sorry the packaging wasn’t up to standard; your feedback is really helpful and we’ll use it to improve.
Recenze produktu
primrose-uk
Primrose
1 day ago
Thanks, Julie – that’s wonderful to hear! We really appreciate you coming back for a second obelisk.
First class. The obelisk arrived promptly, all the bits were there and it was well packed.
primrose-uk
Primrose
1 day ago
Thank you so much for your lovely feedback – we’re delighted your obelisk arrived quickly and in perfect condition. 🌿
Recenze produktu
primrose-uk
Primrose
1 day ago
Thank you for your thoughtful feedback and lovely comments about the obelisk supporting your clematis. We’re sorry about the difficulties with assembly and fixing it into the ground, and we’ll pass your suggestions about clearer installation and more secure ground fixings to our product team for review.
First rate service. Good communication and fast delivery. Really friendly and helpful delivery crew who carried the willow screen into position.
primrose-uk
Primrose
1 day ago
Thank you so much for your kind feedback – we’re delighted you were happy with the communication, delivery speed and our delivery crew’s help with your willow screening.
Recenze produktu
primrose-uk
Primrose
1 day ago
Thank you so much for your lovely feedback, we’re delighted to hear the willow screening is working perfectly and looking great around your bins! 🌿
Delivery was fine. Delivery man was courteous and friendly.
primrose-uk
Primrose
1 day ago
Thank you for your lovely feedback – we’re delighted you’re happy with your new hammock and the delivery experience!
Recenze produktu
primrose-uk
Primrose
1 day ago
Thank you for your lovely review – I’m glad you’re happy with the quality and enjoying your hammock! I’ll pass on your comments about the unclear instruction pictures so we can look to improve them.
The purchase process was very easy but what arrived was very poor.
primrose-uk
Primrose
1 day ago
Thanks for sharing this; we’re sorry the item wasn’t up to standard after an easy purchase experience. Please email our customer care team with your order details so we can look into this and try to put things right.
Recenze produktu
primrose-uk
Primrose
1 day ago
Thanks for sharing this, and I’m really sorry your item arrived in such poor condition. Please email our customer care team (including your order number and photos of the damage and kinked tube) so we can look into a replacement or suitable resolution.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.