Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Your Co-op Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/phone-co-op | Feefo

Zobrazení všech 3,334 recenzí

Důvěryhodný zákazník

1 month ago

Datum nákupu: 19/04/2025

Marc

Your Co-op

1 month ago

Thank you for the feedback, We are thrilled to hear you are happy with our product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

R Keable

London

1 month ago

Datum nákupu: 20/03/2025

Co říká R Keable o Your Co-op:

Fibre isn't great

Friendly and helpful but we asked about full fibre over the years and they never came back to offer it. Finally a call a couple of months ago, this is 2025, revealed that fibre which has been in the...

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Recenze produktu

Marc

Your Co-op

1 month ago

Hello, Thank you for your feedback. I'm sorry to hear about your unsatisfactory experience with your speeds. I will ensure that a call is scheduled in for you to discuss any issues you may still be experiencing with the tech team, Kind Regards, Marc.

Marc

Your Co-op

1 month ago

Hello, A colleague in the tech Support team has tried to call 3 times to resolve this but not been able to get in contact can you call 01608434000 Option 3 and speak to tech support to try to resolve, Thanks Marc

Mark Westmancoat

Leeds

1 month ago

Datum nákupu: 18/03/2025

Co říká Mark Westmancoat o Your Co-op:

Disappointed Overall

Felt I was having to prompt progress with the switch rather than it all being taken care of.

Recenze produktu

Marc

Your Co-op

1 month ago

Hello, Thank you for your feedback. I'm sorry to hear about your unsatisfactory experience with your wifi signal. I will ensure that a call is scheduled in for you to discuss any issues you may still be experiencing, Kind Regards, Marc.

Marc

Your Co-op

1 month ago

Hi Following your correspondence with my colleague in the technical support team, and hearing that you have resolved the issue we would highly appreciate it if you could take a second today to re-rate our service. Kind regards, Marc.

Helen Knowles-Venters

Fife

1 month ago

Datum nákupu: 05/04/2025

Co říká Helen Knowles-Venters o Your Co-op:

Love Fairphone 5!

My SIM never arrived but they sent me an esim really quickly. Good service.

Marc

Your Co-op

1 month ago

Thank you for the feedback Helen, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

E George

Cambridge

2 months ago

Datum nákupu: 16/04/2025

Co říká E George o Your Co-op:

Excellent Co-op, as ever

Always great, helpful service over the phone with ethical options

Marc

Your Co-op

1 month ago

Thank you for the feedback Eithne, We are thrilled to hear you are happy with our customer service and products. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

Moyra Jean

Matlock

2 months ago

Datum nákupu: 11/04/2025

Co říká Moyra Jean o Your Co-op:

Fairphone even better!

The SIM card arrived the following day, and then the phone soon after. Prompt and efficient service once I realised that I had to phone the Phone Coop to get it activated!

Marc

Your Co-op

1 month ago

Thank you for the feedback Moyra, We are thrilled to hear you are happy with our customer service and products. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

Nicholas Osullivan

2 months ago

Datum nákupu: 16/04/2025

Marc

Your Co-op

1 month ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

Julian Bryant

Dartford

2 months ago

Datum nákupu: 09/03/2025

Co říká Julian Bryant o Your Co-op:

People who care.

What I like about my Co-op is the honesty and integrity of their approach. Although a mistake was made during the ordering process, it was acknowledged and rectified with all good speed. They told me...

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Marc

Your Co-op

2 months ago

Thank you for the feedback, We are thrilled to hear you are happy with our services. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

C O Fritz

Paignton, Devon

2 months ago

Datum nákupu: 03/03/2025

Co říká C O Fritz o Your Co-op:

Reliable fast broadband, with mediocre WiFi range and poor customer service

The service has been abysmal. Replies to requests for help have been slow to non-existent. When we finally got a reply about extending the OWA extender range, the initial reply was in error....

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Marc

Your Co-op

2 months ago

Hello, Thank you for your feedback. I'm sorry to hear about your unsatisfactory experience. I will ensure that a you are contacted to discuss any issues you may still be experiencing. Kind Regards, Marc.

Marc

Your Co-op

1 month ago

Hi, Further to your communication with John have you managed to resolve all the issues you were having? Marc

Recenze produktu

Důvěryhodný zákazník

2 months ago

Datum nákupu: 10/03/2025

Still waiting for troubleshooting of my connection

I'm still not connected more than three weeks after my supposed go-live date

Marc

Your Co-op

2 months ago

Hi, Following your correspondence with my colleague in the technical support team, we would highly appreciate it if you could take a second today to re-rate our service. Kind regards, Marc.

Neobdržel/a jste pozvánku k recenzi?

O Your Co-op

Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.

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01608 434 000

Co-operative House, Warwick Technology Park, Gallows Hill, Warwick, Warwickshire, CV34 6DA, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Your Co-op

Fairphone 5Více recenzí pro tento výrobek (132)Prohlédnout si stránku výrobku

Fairphone 5Více recenzí pro tento výrobek (132)Prohlédnout si stránku výrobkuFab so far. Had a 3 before. The 5 is definitely superior. Particularly notice how brilliant the camera is and the battery charging time and how long it lasts is much better.

Your Co-op Superfast PlusVíce recenzí pro tento výrobek (1,813)Prohlédnout si stránku výrobkuExcellent! Never disappointed with Co-op!

Fairphone 5Více recenzí pro tento výrobek (132)Prohlédnout si stránku výrobkuAs this was a replacement after my last Fairphone was stolen I think some features have been improved recently. It’s easy to use and seems to have good coverage. The camera is excellent too and I...Přečíst vše

Fairphone 5Více recenzí pro tento výrobek (132)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?