Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Your Co-op Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/phone-co-op | Feefo

Zobrazení všech 3,336 recenzí

Roland Pascoe

norwich

2 months ago

Datum nákupu: 03/03/2025

Co říká Roland Pascoe o Your Co-op:

Hotdog Broadband!

installation was quick and effecient

Marc

Your Co-op

2 months ago

Thank you for the feedback Roland, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

Frances Griffiths

Gloucester

2 months ago

Datum nákupu: 06/03/2025

Co říká Frances Griffiths o Your Co-op:

Upgrading doesn't seem to have improved our internet service much.

Pretty average. No instructions included in the router box to explain how to connect our landline phone to VOIP. Had to call service and they sent a link to instructions.

Marc

Your Co-op

2 months ago

Hello, Thank you for your feedback. I'm sorry to hear about your unsatisfactory experience with your speeds. I will ensure that a call is scheduled in for you to discuss any issues you may still be experiencing. Kind Regards, Marc.

Marc

Your Co-op

1 month ago

Hi, Following your correspondence with my colleague in the technical support team, we would highly appreciate it if you could take a second today to re-rate our service. Kind regards, Marc.

Recenze produktu

James Wilcox

Rugby

2 months ago

Datum nákupu: 03/04/2025

Co říká James Wilcox o Your Co-op:

Nice easy transfer and great coverage.

Quick response when I couldn’t locate the activation email.

Marc

Your Co-op

2 months ago

Thank you for the feedback Jeremy, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

Ben McDonald

2 months ago

Datum nákupu: 27/03/2025

Co říká Ben McDonald o Your Co-op:

Good so far. Right Ethical choice

Phone arrived pretty promptly. This is my first contract with them. Price was reasonable for whats provided. Happy to have an ethical supplier providing an ethical phone.

Marc

Your Co-op

2 months ago

Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

Rich

Ludlow

2 months ago

Datum nákupu: 12/04/2025

Co říká Rich o Your Co-op:

Nice people, keen prices

As with most things in life it's the service you receive when something goes wrong that marks out a good company. Billing is never an issue but out in the countryside lines get damaged and they are...

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Marc

Your Co-op

2 months ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

Důvěryhodný zákazník

2 months ago

Datum nákupu: 05/04/2025

Long delay

I ordered broadband three weeks ago and it still has not been set up and there has been poor customer service over this

Marc

Your Co-op

2 months ago

HI, I can see that our provisioning team have been in contact with you on the 9th and 17th April to update you on your order and the order went live on the 23rd April, Following your correspondence with my colleagues, we would highly appreciate it if you could take a second today to re-rate our service. Kind regards, Marc.

Richard Desjardins

Edinburgh

2 months ago

Datum nákupu: 27/02/2025

Co říká Richard Desjardins o Your Co-op:

Awful customer service.

Read above.

Recenze produktu

Michael Smith

Darvel

2 months ago

Datum nákupu: 29/03/2025

Co říká Michael Smith o Your Co-op:

Perfect

Great service

Marc

Your Co-op

2 months ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

Jonathan Jaffa

Portsmouth, UK

2 months ago

Datum nákupu: 03/03/2025

Co říká Jonathan Jaffa o Your Co-op:

I love it.

Excellent all round. The sales team and support staff are polite and knowledgeable. Efficient provision. Good value for money.

Marc

Your Co-op

2 months ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

Důvěryhodný zákazník

2 months ago

Datum nákupu: 26/03/2025

Slow process

Poor service very slow process and active the SIM decide slow decide cancel ❌❌ cancel would recommend

Marc

Your Co-op

2 months ago

Hi, Thanks for your feedback, We take all feedback on board and pass this on to the relevant team, I'm sorry for the experience you have had, Kind Regards Marc

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Your Co-op

Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.

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01608 434 000

Co-operative House, Warwick Technology Park, Gallows Hill, Warwick, Warwickshire, CV34 6DA, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Your Co-op

Your Co-op UltrafastVíce recenzí pro tento výrobek (1,814)Prohlédnout si stránku výrobkuThe broadband is better than the old ASDL line.Once we sort out the VOIP phone system it will be perfect

Your Co-op Superfast IPVíce recenzí pro tento výrobek (1,814)Prohlédnout si stránku výrobkuWe upgraded to "Superfast IP" but it doesn't seem any quicker than our old package and connectivity is worse with regular dropouts that need corrective action from the user end.

10GB SIM-Only BundleVíce recenzí pro tento výrobek (280)Prohlédnout si stránku výrobkuNice easy transfer. Good to be with a customer owned firm and carbon positive too

Fairphone 5Více recenzí pro tento výrobek (132)Prohlédnout si stránku výrobkuBeen the user of a Fairphone 4 for several years now. The 5 is a well built and sturdy successor. Camera is vastly improved and battery life is good. Have had issues with signal dropping on 5g...Přečíst vše

10GB SIM-Only BundleVíce recenzí pro tento výrobek (280)Prohlédnout si stránku výrobkuIt's working absolutely perfect

3GB SIM-Only BundleVíce recenzí pro tento výrobek (280)Prohlédnout si stránku výrobkuTook ages for process order and very slow trying active the slim decide to cancel ❌ very and poor customer services

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?