Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Your Co-op Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/phone-co-op | Feefo

Zobrazení všech 3,334 recenzí

Důvěryhodný zákazník

1 month ago

Datum nákupu: 22/04/2025

excellent reliable

Excellent reliable

Marc

Your Co-op

1 month ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service and product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

Phil Scott

1 month ago

Datum nákupu: 01/04/2025

Co říká Phil Scott o Your Co-op:

A1 Service

Easy, very straightforward, good communication.

Marc

Your Co-op

1 month ago

Hi Phil, Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

Důvěryhodný zákazník

2 months ago

Datum nákupu: 30/03/2025

Poor application procedure.

I found the application process confusing and long winded, and it took ages to get it fixed up.

Marc

Your Co-op

2 months ago

HI, thank you for your review, We cannot see a previous text box with any information outlined in, you may have received something you thought was repetitive because you have 2 orders for the same product having been placed a week apart. I have reached out to the new orders team to get in contact, Kind Regards Marc

Důvěryhodný zákazník

2 months ago

Hi I still have not heard back from the new orders team telling me what is happening and when I am likely to get my broadband service. Cheers Steve

Recenze produktu

Důvěryhodný zákazník

1 month ago

Datum nákupu: 21/03/2025

100% trustworthy and reliable!

Most friendly and informative staff!

Marc

Your Co-op

1 month ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service and product . We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

Důvěryhodný zákazník

1 month ago

Datum nákupu: 21/03/2025

Please see record of my calls and complaint to coop utilities The main reason for being a cooperative customer is their ethical policies and operation

Marc

Your Co-op

1 month ago

Hello, Thank you for your feedback. I'm sorry to hear about your unsatisfactory experience. I will ensure that a call is scheduled in for you to discuss any issues you may still be experiencing, Kind Regards, Marc.

Recenze produktu

Důvěryhodný zákazník

1 month ago

Datum nákupu: 07/04/2025

Marc

Your Co-op

1 month ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

Důvěryhodný zákazník

1 month ago

Datum nákupu: 25/04/2025

Helpful staff

Staff are always really helpful, explaining things fully

Marc

Your Co-op

1 month ago

Recenze produktu

Důvěryhodný zákazník

1 month ago

Datum nákupu: 24/03/2025

"Currently poor re wi-fi and broadband", hence low rating.

Nameen from Sales and Richard, the engineer were both excellent, particularly in respect of customer support. However, am experiencing problems with wi-fi / broadband. Since upgrade to fibre optics...

Přečíst vše

Marc

Your Co-op

1 month ago

Hello, Following your correspondence with my colleague in the technical support team, we would highly appreciate it if you could take a second today to re-rate our service. Kind regards, Marc.

Recenze produktu

Důvěryhodný zákazník

1 month ago

Datum nákupu: 19/04/2025

Marc

Your Co-op

1 month ago

Thank you for the feedback, We are thrilled to hear you are happy with our product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Recenze produktu

R Keable

London

1 month ago

Datum nákupu: 20/03/2025

Co říká R Keable o Your Co-op:

Fibre isn't great

Friendly and helpful but we asked about full fibre over the years and they never came back to offer it. Finally a call a couple of months ago, this is 2025, revealed that fibre which has been in the...

Přečíst vše

Recenze produktu

Marc

Your Co-op

1 month ago

Hello, Thank you for your feedback. I'm sorry to hear about your unsatisfactory experience with your speeds. I will ensure that a call is scheduled in for you to discuss any issues you may still be experiencing with the tech team, Kind Regards, Marc.

Marc

Your Co-op

1 month ago

Hello, A colleague in the tech Support team has tried to call 3 times to resolve this but not been able to get in contact can you call 01608434000 Option 3 and speak to tech support to try to resolve, Thanks Marc

Neobdržel/a jste pozvánku k recenzi?

O Your Co-op

Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.

Přečíst vše

01608 434 000

Co-operative House, Warwick Technology Park, Gallows Hill, Warwick, Warwickshire, CV34 6DA, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Your Co-op

3GB SIM-Only BundleVíce recenzí pro tento výrobek (279)Prohlédnout si stránku výrobku

Your Co-op UltrafastVíce recenzí pro tento výrobek (1,813)Prohlédnout si stránku výrobkuStable, reliable and faster than with the previous provider.

Your Co-op SuperfastVíce recenzí pro tento výrobek (1,813)Prohlédnout si stránku výrobku

Your Co-op SuperfastVíce recenzí pro tento výrobek (1,813)Prohlédnout si stránku výrobkuAbsolutely pleased with the package that I am on---100% reliable!

3GB SIM-Only BundleVíce recenzí pro tento výrobek (279)Prohlédnout si stránku výrobkuJust started using it, so far so good. Much much better value than our Canadian phones.

Fairphone 5Více recenzí pro tento výrobek (132)Prohlédnout si stránku výrobkuReally easy to set up and use, and well made

Fairphone 5Více recenzí pro tento výrobek (132)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?