Recenze společnosti Panasonic UK

Dear Mr. Turner, Thank you for your feedback. I am sorry to hear about your dissatisfaction with the assistance you have received. As I can see, the case has been resolved however there were delays on the way, for which I would like to apologize. This is certainly not the level of service we aim to provide, and we deeply regret the frustration caused. I am certain that my colleagues have done all that is in their power to solve the matter as quickly as possible, however, sometimes complication might occur on the way which may lead to further delays. I am happy that the matter has been resolved and again, please accept our apologies for the inconvenience caused. Kind Regards, Panasonic Customer Support Team

Dear Customer, Thank you for your feedback and let me apologize for the inconveniences that we have caused. As I can see, the case is on its way to be resolved however there were complications on the way, for which I am very sorry. This is certainly not the level of service we aim to provide, and we deeply regret the frustration caused. I am certain that my colleagues are doing all that is in their power to solve the matter as quickly as possible, however, when working alongside a delivery company, the conveyed information might not be intercepted in a timely matter which leads to miscommunication and further delays. Again, I am truly sorry for the way the situation has unfolded, and I completely understand your frustration, and I hope that it will be resolved soon. Kind Regards, Panasonic Customer Support Team