Hello Audrey,
Thank you for taking the time to leave a review. We appreciate you sharing your feedback with us.
We’re sorry to hear you had a frustrating experience. Furthermore, we always aim to provide helpful and timely support, and we apologize if we fell short. Our team did send the necessary information via email and is always here to assist with any further questions.
Please don’t hesitate to reach out again — we’re happy to help.
Kind regards,
Panasonic Customer Care UK
Panasonic UK