Recenze společnosti Panasonic UK

Hello Gerald, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that the Air Fryer function on your new microwave oven isn’t working as expected. We completely understand how disappointing this must be, especially with a brand-new appliance. We’re pleased to let you know that the collection of the faulty unit has been booked, and further instructions regarding the process will follow shortly. Please rest assured that we are committed to resolving this matter for you as quickly and smoothly as possible. If there’s anything else we can assist you with in the meantime, don’t hesitate to reach out. Kind regards, Panasonic Customer Care UK

Hello Paul, Thank you for taking the time to share your feedback with us. We are truly sorry to hear about your experience and sincerely apologize for any inconvenience caused. This is not the level of service we aim to provide, and we understand how frustrating it must have been for you. Please rest assured that a 10% refund has already been raised on the 10th of April, and the credit can take up to 7 working days to show on your original payment method. If there’s anything further we can assist you with or if you have additional concerns, please don’t hesitate to reach out to us directly. Once again, we apologize for any frustration caused and appreciate your patience while we work to resolve this matter. Kind regards, Panasonic Customer Care UK