Recenze společnosti Oliver's Travels

Hi! Thank you for your feedback, we’re glad to hear you had a good overall experience. Regarding the house name, we completely understand how that might have caused some initial confusion. In some cases, owners request a name change for privacy or security reasons. We include this in the arrival information, specifically in the directions section, to help guests navigate more easily. We appreciate you bringing this to our attention and hope the rest of your stay was smooth and enjoyable. We’d love to welcome you again in the future! Best wishes, Oliver's Travels

Hi Paul, Thank you for your thoughtful review! We're delighted to hear that you enjoyed the villa. We also value your note about the appliances, your feedback helps us continue to improve the experience for future guests. We will pass your feedback to the property owner. We're glad you had a great stay overall, and we hope to welcome you back again soon! Best wishes, Oliver's Travels

Hi! Thank you for your feedback! We're so pleased to hear you enjoyed your stay and that the villa suited you perfectly. Again, we appreciate your comments and hope to have the opportunity to welcome you again in the future. Best regards, Oliver's Travels

Hi Judith! Thank you for your lovely review! We’re so pleased to hear you had a fabulous stay and enjoyed the stunning views of San Gimignano and the Tuscan countryside. We appreciate your feedback regarding the cleaning fee. We understand your perspective and will pass your feedback to the property owner. We’d love to welcome you back in the future! Best wishes, Oliver's Travels

Hi! Thank you so much for your kind words! It’s wonderful that it felt like a home away from home for your family. We're especially glad you enjoyed the unforgettable Sicilian meal and we’ll be sure to pass on your compliments to them and to Stefano for arranging such a special experience. We’d love to welcome you back in the future! Best wishes, Oliver's Travels

Hi Claire, Thank you so much for your wonderful feedback. We’re absolutely delighted to hear that your team building retreat was such a memorable and inspiring experience. We’d be thrilled to welcome you back whenever you're ready to create more unforgettable memories! Best wishes, Oliver's Travels

Hi Fiona, Thank you for taking the time to share your feedback. We’re really pleased to hear you enjoyed the villa itself, though we’re sorry to learn that the arrival directions and on-site information didn’t meet your expectations. We do highlight in the "What You Should Know" section of the property listing that "Villa Magranas is located in an idyllic countryside location, but access is via a narrow dirt-track road." That said, we appreciate your comments regarding the arrival directions and will be updating them to include a What3Words location to make the route even easier to follow. We'll also make sure that essential details like Wi-Fi access and rubbish disposal are clearly outlined for upcoming stays. We really appreciate your comments and hope to welcome you back again in the future. Best wishes, Oliver's Travels

Hi! Thank you for your lovely feedback! We're so glad to hear you enjoyed your stay at the villa. It’s great to know the kitchen, outdoor space, and pool were highlights, and that any small issues were quickly resolved. We really appreciate your comments and hope to welcome you back for another relaxing stay in the future! Best wishes, Oliver's Travels

Hi Genevieve! Thank you so much for your wonderful review! We're delighted to hear that you had a comfortable and memorable stay. A big thank you as well for your kind words about Lorraine. She’ll be so pleased to know she made a difference during your stay. We truly appreciate the recommendation and would love to welcome you back in the future! Best wishes, Oliver's Travels

Hi Viral! Thank you for your lovely feedback! We're so pleased to hear you enjoyed the villa and we'd love to welcome you back anytime! Best wishes, Oliver's Travels