Recenze společnosti Oliver's Travels

Hi Nicole, Thank you so much for taking the time to share your experience with us. We're absolutely delighted to hear that you enjoyed your stay at Maison Guirlande and that you found our service to be excellent. Regarding your comment about receiving a personal email or phone call, we typically send a guest feedback survey the day after arrival, which also provides an opportunity to request assistance during your stay. We are genuinely sorry to hear that you did not receive a follow-up call before departure, as this is something our aftersales team would normally ensure. As you may already know, we are always available to be reached out before, during and after the stay. We truly value your feedback, and we will make sure it helps us improve going forward. Thank you once again for choosing us. We look forward to welcoming you back in the future! Best regards, Oliver's Travels.

Hi Chris, Thank you so much for your kind words! We're absolutely delighted to hear that your stay was perfect from start to finish. Thank you for your understanding with the fridge issue, we’re pleased Anne was able to resolve it promptly. We’d be thrilled to welcome you back in the future! Best wishes, Oliver's Travels

Hi Cathy! Thank you for your wonderful review! We're so pleased to hear you loved the villa and its stunning lake views. Thank you for the recommendation, we’d love to welcome you back again soon! Best wishes, Oliver's Travels

Hi! Thank you for your lovely review! We're so pleased to hear the villa exceeded your expectations in both size and amenities. We hope to welcome you back for another fantastic stay soon! Best wishes, Oliver's Travels

Hi! Thank you so much for your wonderful review! We're thrilled to hear that your entire experience with us was seamless and well looked after. It’s fantastic to know you loved the villa too! We truly appreciate your kind words and hope to help you plan your next holiday very soon. Best wishes, Oliver's Travels

Hi Stephen! Thank you for your feedback! We're glad to hear you enjoyed the villa's great location and found our team helpful and responsive. We appreciate you noting that there were a few faults as your comments are important. Our customer service team will contact you directly for more details. We hope to welcome you back again soon for an even better stay! Best wishes, Oliver's Travels

Hi! Thank you so much for your kind words! We're delighted to hear that you enjoyed the house and found it perfect for a family get together. We’d love to welcome you back for another memorable stay! Best wishes, Oliver's Travels

Hi Ed! Thank you for your feedback, we really appreciate you taking the time to share your experience. We're glad to hear you enjoyed the venue, but we’re sorry to learn that the cleanliness and bedroom setup didn’t quite meet expectations. Your comments have been passed along to the relevant team and property owner so we can address these issues and ensure improvements are made. We hope to have the opportunity to welcome you again for a more polished stay in the future. Best wishes, Oliver's Travels

Hi! Thank you for your kind review! We're so pleased to hear you had a perfect holiday. It’s wonderful that you enjoyed the beautiful property, the warm hospitality, and the peaceful surroundings. We’d be delighted to welcome you back for another relaxing stay in the future! Best wishes, Oliver's Travels