Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Oliver's Travels Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/olivers-travels | Feefo

Zobrazení všech 2,761 recenzí

Důvěryhodný zákazník

29 days ago

Datum nákupu: 09/08/2024

All contact , on the phone, was professional and answered all queries. All emails with information for the Villa was comprehensive. The information regarding the villa was very accurate .

Recenze produktu

Důvěryhodný zákazník

29 days ago

Datum nákupu: 25/02/2025

From the very first enquiry to the final day of our holiday the service, care and attention from Oliver's Travel's has been first class. The villa was fabulous

Recenze produktu

Stephen

29 days ago

Datum nákupu: 06/11/2024

Co říká Stephen o Oliver's Travels:

Overall nice villa and close to town

Helpful & responsive

Recenze produktu

Customer Services

Oliver's Travels

28 days ago

Hi Stephen! Thank you for your feedback! We're glad to hear you enjoyed the villa's great location and found our team helpful and responsive. We appreciate you noting that there were a few faults as your comments are important. Our customer service team will contact you directly for more details. We hope to welcome you back again soon for an even better stay! Best wishes, Oliver's Travels

Důvěryhodný zákazník

29 days ago

Datum nákupu: 22/12/2024

I would definitely recommend customer service is excellent

Recenze produktu

29 days ago

Datum nákupu: 18/03/2024

Co říká Ed o Oliver's Travels:

Did exactly as they said.

Did everything with efficiency and promptness. Very accommodating.

Recenze produktu

Customer Services

Oliver's Travels

28 days ago

Hi Ed! Thank you for your feedback, we really appreciate you taking the time to share your experience. We're glad to hear you enjoyed the venue, but we’re sorry to learn that the cleanliness and bedroom setup didn’t quite meet expectations. Your comments have been passed along to the relevant team and property owner so we can address these issues and ensure improvements are made. We hope to have the opportunity to welcome you again for a more polished stay in the future. Best wishes, Oliver's Travels

Důvěryhodný zákazník

29 days ago

Datum nákupu: 26/08/2024

Stunning villa in tranquil setting

Beautiful property, welcoming hosts, tranquil setting, short walk to restaurants and a small shop. Made for a perfect holiday

Recenze produktu

Ali

29 days ago

Datum nákupu: 06/12/2024

Co říká Ali o Oliver's Travels:

Oliver's Travels were a delight to deal with. The team were incredibly helpful and fast to respond to any queries. Totally seamless.

Recenze produktu

Aaron

1 month ago

Datum nákupu: 18/05/2024

Co říká Aaron o Oliver's Travels:

Great customer service

Recenze produktu

Customer Services

Oliver's Travels

1 month ago

Hi Aaron, Thank you so much for your wonderful review! We’re delighted to hear that you found the villa comfortable, beautifully maintained, and thoughtfully equipped to help you relax and enjoy your stay. It’s great to know the little details made a difference. We truly appreciate your kind words and hope to welcome you back again soon! Best wishes, Oliver's Travels

Anne

1 month ago

Datum nákupu: 05/09/2024

Nahraná média

Excellence in Travel and Personal Service

Zobrazit všechna média (5)

Co říká Anne o Oliver's Travels:

Excellence in Travel and Personal Service

I recommend this professional service, easy website, lots of properties, great staff, responsive to questions and a great experience.

Recenze produktu

Customer Services

Oliver's Travels

1 month ago

Hi Anne, Thank you so much for your kind words and thoughtful feedback. We're thrilled to hear you had a great experience with our team. We’re sorry to hear about the lack of mosquito screens, especially with your allergy, and we understand how important that is for a comfortable stay. We also appreciate your note about the lower level feeling a bit damp. We’ll pass that along so it can be better addressed in future preparations. Your feedback is incredibly valuable, and we hope to welcome you back again soon for an even better stay! Best wishes, Oliver's Travels

Annette

1 month ago

Datum nákupu: 02/01/2025

Co říká Annette o Oliver's Travels:

Villa in lovely location for great family holiday

Booking and queues dealt with professionally , disappointed with concierge , services requested didn’t materialise.

Customer Services

Oliver's Travels

1 month ago

Hi Annette, Thank you for your feedback. We're very glad to hear you enjoyed the villa's lovely location and that the booking process was handled professionally. We're truly sorry to hear that the concierge services didn’t meet your expectations and that the additional services you requested weren’t delivered. Unfortunately, in this instance, the local supplier was unable to provide the extra service for this property, and we sincerely apologize for the inconvenience caused. Your comments are important to us, and we’ll continue working to improve the experience for all our guests. Best wishes, Oliver's Travels

Recenze produktu

Customer Services

Oliver's Travels

1 month ago

Hi Annette, Thank you so much for your detailed feedback and for taking the time to leave a review. We're really pleased to hear that you enjoyed the villa, its spacious layout, and the pool—great to know it was a hit with the family! We completely understand your points and truly appreciate your suggestions. We also appreciate you flagging the issue. That’s certainly not the standard we aim for, and we’ll follow up with the property owner to ensure this is addressed. Thank you again for your helpful insights. We're glad you still had a positive stay overall, and we hope to welcome you back with those small tweaks in place to make it a full five-star experience! Best wishes, Oliver's Travels

Neobdržel/a jste pozvánku k recenzi?

O Oliver's Travels

Your time off is precious. So when you go away, why not make an occasion of it and book somewhere a bit… different? At Oliver’s Travels we don’t do ordinary. But if you’re looking to rent somewhere quirky, unique and bursting with more character than a bottle of ’59 Lafite Rothschild, we’ve got some stunning holiday villas for you to choose from. Fancy a romantic weekend for two in a lighthouse, a week away in a converted windmill, or a fortnight relaxing with friends in the grounds of a French chateau? We’ve got them all here at Oliver’s Travels. Each one of our villas is handpicked by our team to guarantee you a truly memorable villa holiday. By booking direct with the owner from around £39 per person per night, you can experience luxury without burning a hole in your pocket.

Přečíst vše

0333 888 0205

Unit 6G, 26-32 Voltaire Road, London, Greater London, SW4 6DH, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Oliver's Travels

Fuentes PeraVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuThe Villa was even bigger than expected, so much space. Every piece of kitchen equipment you could ever need was there. The location was excellent. A short drive to the shops to stock up and 15 mins...Přečíst vše

Manoir ChabrolVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThe service from the initial enquiry to the last day of our holiday was first class

Villa Roches RougesVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGreat location, nice villa with a few faults.

Oak Tree CottageVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuA lovely house for a family get together

Chateau Chemin VertVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuLovely venue, a bit tired - cleaning needs to be up graded. Really only 5 usable bedrooms

Villa TadejiaVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuImmaculately presented property, fully equipped

Villa AdalineVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuVilla Adaline is a remarkable villa, the photos don't even do it justice. The decor, the views, the facilities, the pool! I wouldn't hesitate to come back. A truly unforgettable stay.

Villa ZilicVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuAmazing comfortable villa with beautiful views. Lots of thoughtful details to make your stay as relaxing as possible, eg plenty of kitchen equipment, towels etc, ice machine, curtains around terrace...Přečíst vše

Marsa CortinaVíce recenzí pro tento výrobek (4)Prohlédnout si stránku výrobkuBeautiful, spacious, well furnished, and super clean, but I am allergic to mosquitoes and there were no screens. Excellent staff and grounds and pool is well maintained. We think we were the first...Přečíst vše

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?