Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Oliver's Travels Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/olivers-travels | Feefo

Zobrazení všech 2,725 recenzí

fiona

21 days ago

Datum nákupu: 28/01/2025

Co říká fiona o Oliver's Travels:

Lovely villa, zero information

The directions to the Villa were impossible to follow and were very confusing. We had no idea the place was down a very narrow lane and dirt track. Once at the Villa, there was no information about...

Přečíst vše

Recenze produktu

Customer Services

Oliver's Travels

20 days ago

Hi Fiona, Thank you for taking the time to share your feedback. We’re really pleased to hear you enjoyed the villa itself, though we’re sorry to learn that the arrival directions and on-site information didn’t meet your expectations. We do highlight in the "What You Should Know" section of the property listing that "Villa Magranas is located in an idyllic countryside location, but access is via a narrow dirt-track road." That said, we appreciate your comments regarding the arrival directions and will be updating them to include a What3Words location to make the route even easier to follow. We'll also make sure that essential details like Wi-Fi access and rubbish disposal are clearly outlined for upcoming stays. We really appreciate your comments and hope to welcome you back again in the future. Best wishes, Oliver's Travels

Důvěryhodný zákazník

21 days ago

Datum nákupu: 04/02/2025

A very pleasant family villa in the heart of a quiet village

Good interaction directions and instructions with only moinor glitches quickly corrected

Recenze produktu

Customer Services

Oliver's Travels

20 days ago

Hi! Thank you for your lovely feedback! We're so glad to hear you enjoyed your stay at the villa. It’s great to know the kitchen, outdoor space, and pool were highlights, and that any small issues were quickly resolved. We really appreciate your comments and hope to welcome you back for another relaxing stay in the future! Best wishes, Oliver's Travels

Genevieve

London

21 days ago

Datum nákupu: 01/01/2025

Co říká Genevieve o Oliver's Travels:

Wonderful, great company

Excellent service with responsive and helpful staff, competitive pricing for the quality of accommodation offered

Recenze produktu

Customer Services

Oliver's Travels

20 days ago

Hi Genevieve! Thank you so much for your wonderful review! We're delighted to hear that you had a comfortable and memorable stay. A big thank you as well for your kind words about Lorraine. She’ll be so pleased to know she made a difference during your stay. We truly appreciate the recommendation and would love to welcome you back in the future! Best wishes, Oliver's Travels

Viral

21 days ago

Datum nákupu: 23/01/2025

Co říká Viral o Oliver's Travels:

Great service

Efficient service, very responsive when I had queries with a Villa. Assisted with checking availability and booking villa.

Recenze produktu

Esther

France

25 days ago

Datum nákupu: 04/06/2025

Co říká Esther o Oliver's Travels:

Efficient & helpful

Their website is very comprehensive. Fast efficient response to all my enquiries. The team are very helpful especially Daryl.

Customer Services

Oliver's Travels

22 days ago

Hi Esther, Thank you for your kind feedback! A special thank you for mentioning Daryl, we’ll be sure to pass on your kind words to him. We look forward to assisting you with your next adventure! Best wishes, Oliver's Travels

Claire

25 days ago

Datum nákupu: 13/07/2024

Co říká Claire o Oliver's Travels:

Great service no issues at all.

Recenze produktu

Marianne

26 days ago

Datum nákupu: 10/05/2024

Co říká Marianne o Oliver's Travels:

Quick to respond to questions and great unique properties

Recenze produktu

Důvěryhodný zákazník

26 days ago

Datum nákupu: 03/06/2025

Member of staff very pleasant and helpful but delay in getting booking confirmed because of computer problems

Customer Services

Oliver's Travels

22 days ago

Hi, Thank you for your feedback. We're glad to hear our team member was pleasant and helpful, and we appreciate your patience during the booking process. We’re sorry for the delay caused by technical issues and understand how frustrating that can be. Your comments have been noted, and we're working to ensure a smoother experience moving forward. We hope to have the opportunity to assist you again soon! Best wishes, Oliver's Travels

Důvěryhodný zákazník

26 days ago

Datum nákupu: 29/07/2024

Process was simple and the accommodations were first class.

Recenze produktu

Důvěryhodný zákazník

26 days ago

Datum nákupu: 02/01/2025

Amazing holiday at chateaux princess

Regular communication throughout , answered queries quickly band efficiently. Able to speak to a person or on Internet

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Oliver's Travels

Your time off is precious. So when you go away, why not make an occasion of it and book somewhere a bit… different? At Oliver’s Travels we don’t do ordinary. But if you’re looking to rent somewhere quirky, unique and bursting with more character than a bottle of ’59 Lafite Rothschild, we’ve got some stunning holiday villas for you to choose from. Fancy a romantic weekend for two in a lighthouse, a week away in a converted windmill, or a fortnight relaxing with friends in the grounds of a French chateau? We’ve got them all here at Oliver’s Travels. Each one of our villas is handpicked by our team to guarantee you a truly memorable villa holiday. By booking direct with the owner from around £39 per person per night, you can experience luxury without burning a hole in your pocket.

Přečíst vše

0333 888 0205

Unit 6G, 26-32 Voltaire Road, London, Greater London, SW4 6DH, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Oliver's Travels

Villa MagranasVíce recenzí pro tento výrobek (2)Prohlédnout si stránku výrobkuAs previously described……

Villa Les ChanteursVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuAn very good and comfortable family viaal with great kitchen, outdoor space and pool

Vue De La BaieVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuFabulous house accommodating everyone in comfort, superb location and fantastic view. The family particularly enjoyed the warm pool and al fresco dining. Lorraine who greeted us was super friendly...Přečíst vše

Villa ElaVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGreat villa in a good location. Very spacious and good amenities. Loved the heated indoor pool.

Villa RahelaVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuThe villa was exactly as pictured and perfect for a relaxing few days.

Manoir NormandVíce recenzí pro tento výrobek (7)Prohlédnout si stránku výrobkuGreat value for a group to stay in while exploring Normandy

Villa AlhaberoVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuGreat view. I would like to have better AC since we were in Spain in the early summer it was very warm in the common areas of the house. Bedrooms had AC but were to be used at night.

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?