Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

MSL Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/msl | Feefo

Zobrazení všech 2,333 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 24/06/2017

They were very good, handled everything smoothly, would defo trust them, Thankyou again 😊

MSL Quality Team

MSL

7 years ago

Dear Madam

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Yacine Bacha

7 years ago

Datum nákupu: 20/08/2017

Co říká Mr Yacine Bacha o MSL:

It's quick and well organised

MSL Quality Team

MSL

7 years ago

Dear Mr Bacha

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Derinsola Bickersteth

7 years ago

Datum nákupu: 17/08/2017

Co říká Mr Derinsola Bickersteth o MSL:

timely information to the recipient is NOT accurate. IF MSL needs to needs to pick up their car from recipient they should call during or in timely hours, firstly. secondly, I was given a car on...

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MSL Quality Team

MSL

7 years ago

Dear Mr Bickersteth

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Paul Rayner

7 years ago

Datum nákupu: 20/01/2017

Co říká Mr Paul Rayner o MSL:

bad service

car never got fixed

MSL Quality Team

MSL

7 years ago

Dear Mr Rayner

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Patrick Burke

7 years ago

Datum nákupu: 27/06/2017

Co říká Mr Patrick Burke o MSL:

avoid using

Gave a very poor courtesy car and then took it back before my claim was settled leaving me High and Dry after sincerely promising they would return it to me after they took it also could improve on...

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MSL Quality Team

MSL

7 years ago

Dear Mr Burke

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mrs Davina Hinton

7 years ago

Datum nákupu: 28/07/2017

Co říká Mrs Davina Hinton o MSL:

Great service.

MSL Quality Team

MSL

7 years ago

Dear Mrs Hinton

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Miss Susan Boxshall

Newcastle upon Tyne

7 years ago

Datum nákupu: 08/08/2017

Co říká Miss Susan Boxshall o MSL:

First class claims service!

Excellent service from the beginning .... my claim was handled swiftly, with a hire car provided within 24 hours, and regular updates provided by my claim handler Andrew Brogan. First class!!

MSL Quality Team

MSL

7 years ago

Dear Miss Boxshall,

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Martin Cook

7 years ago

Datum nákupu: 18/08/2017

Co říká Mr Martin Cook o MSL:

Brilliant service

Efficient and well informed. Excellent service thank you

MSL Quality Team

MSL

7 years ago

Dear Mr Cook,

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Michael Rogers

Swindon

7 years ago

Datum nákupu: 23/07/2017

Co říká Mr Michael Rogers o MSL:

Very swift

Excellent. Fantastic service from Winfield.

MSL Quality Team

MSL

7 years ago

Dear Mr Rodgers,

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Richard Smith

7 years ago

Datum nákupu: 08/08/2017

Co říká Mr Richard Smith o MSL:

Handled perfectly. Very proffesional throughout.

MSL Quality Team

MSL

7 years ago

Dear Mr Smith,

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O MSL

MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.

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0161 822 0088

MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom

Proč věřit recenzím Feefo?