Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

MSL Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/msl | Feefo

Zobrazení všech 2,333 recenzí

Mr Antonio Merlino

7 years ago

Datum nákupu: 18/06/2017

Co říká Mr Antonio Merlino o MSL:

They are useless.

MSL Quality Team

MSL

7 years ago

Dear Mr Merlino

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Andrew Hayward

7 years ago

Datum nákupu: 11/05/2017

Co říká Mr Andrew Hayward o MSL:

Very efficient

Dealt with my claim very efficiently and kept me informed at every stage.

MSL Quality Team

MSL

7 years ago

Dear Mr Hayward

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Derek Murphy

Bristol

7 years ago

Datum nákupu: 18/08/2017

Co říká Mr Derek Murphy o MSL:

Dissatisfied with progress!

There has been a complete lack of communication and progress in dealing with my claim, my car has now been prepared but they have been unable to progress matters with First Bus after their bus hit my...

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MSL Quality Team

MSL

7 years ago

Dear Mr Murphy

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mrs Sarah Everard-Hawkins

7 years ago

Datum nákupu: 10/08/2017

Co říká Mrs Sarah Everard-Hawkins o MSL:

Professional service.

Professional.

MSL Quality Team

MSL

7 years ago

Dear Mrs Everard-Hawkins

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mrs Mandy Fegan

Cardiff

7 years ago

Datum nákupu: 02/08/2017

Co říká Mrs Mandy Fegan o MSL:

Prompt & professional

Very good service from start to finish. All staff that I spoke to were very helpful. My only complaint is that there is a ford accident repair centre in Cardiff close to my home but I had to use the...

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MSL Quality Team

MSL

7 years ago

Dear Mrs Fegan

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Ghasem Emadi

7 years ago

Datum nákupu: 10/05/2017

Co říká Mr Ghasem Emadi o MSL:

Good service

MSL Quality Team

MSL

7 years ago

Dear Mr Emadi

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Mr Ghasem Emadi

7 years ago

No comment

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 22/03/2017

Costomar series is very bad.

MSL Quality Team

MSL

7 years ago

Dear Sir

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Martin Sarrionandia

7 years ago

Datum nákupu: 22/06/2017

Co říká Mr Martin Sarrionandia o MSL:

Everything was sorted quickly and very efficiently

MSL Quality Team

MSL

7 years ago

Dear Mr Sarrionandia

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 27/08/2017

Very helpfull and obliging

Mistake should have rated 5

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Mr Nicolas Bardell

7 years ago

Datum nákupu: 23/06/2017

Co říká Mr Nicolas Bardell o MSL:

Everything was organised and sorted quickly, easily and with just one call.

MSL Quality Team

MSL

7 years ago

Dear Mr Bardell

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O MSL

MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.

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0161 822 0088

MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom

Proč věřit recenzím Feefo?