Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

MSL Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/msl | Feefo

Zobrazení všech 2,333 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 27/07/2017

Good

MSL Quality Team

MSL

7 years ago

Dear Sir,

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Dilijit Johal

hounslow

7 years ago

Datum nákupu: 05/05/2017

Co říká Mr Dilijit Johal o MSL:

hi they had been updating, how the claim had been going on a regular basis only unhappy about the time it took three months that's why I am giving 4 stars good! keep the good work up!

MSL Quality Team

MSL

7 years ago

Dear Mr Johal,

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Peter Sowden

7 years ago

Datum nákupu: 24/05/2017

Co říká Mr Peter Sowden o MSL:

Professional, efficiency personified !!!!!

I've dealt with MSL many times now over the years as a driving instructor, and their service has always been brilliant, for the fee concerned at the start of the policy they are worth every penny and...

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MSL Quality Team

MSL

7 years ago

Dear Mr Sowden,

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 08/04/2017

MSl took care of my case until finished Easy and relax at home , all the staffs were ensure contact me regularly until work has done .

MSL Quality Team

MSL

7 years ago

Dear Sir

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Důvěryhodný zákazník

7 years ago

The best quality service, relax and wait the car at home, MSl did everything for customers Happy to do business with MSl Thanks you

Prohlédnout si celou recenzi zákazníka

Mr Malcolm Foster

7 years ago

Datum nákupu: 20/07/2017

Co říká Mr Malcolm Foster o MSL:

On the whole service is great. Feed back on progress was lacking a bit. Didn't have any idea how far repairs where or if the car was even being repaired.

MSL Quality Team

MSL

7 years ago

Dear Mr Foster

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Miss Anna Donnelly

Stockport

7 years ago

Datum nákupu: 12/06/2017

Co říká Miss Anna Donnelly o MSL:

Great service arranging a replacement vehicle and repairing my car.

MSL Quality Team

MSL

7 years ago

Dear Miss Donnelly

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Stephen Donnelly

7 years ago

Datum nákupu: 31/05/2017

Co říká Mr Stephen Donnelly o MSL:

Vehicle had taken too long to be fixed 4 weeks & replacement car was revoked at last minute. On day of uplift of my own .

MSL Quality Team

MSL

7 years ago

Dear Mr Donnelly

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Vinodrai Chudasama

7 years ago

Datum nákupu: 29/03/2017

Co říká Mr Vinodrai Chudasama o MSL:

I've had no problems with the MSL and vary satisfied with customer service.

MSL Quality Team

MSL

7 years ago

Dear Mr Chudasama

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 03/08/2017

Much better communication needed!

Polite and helpful but left in the dark as to who to talk to throughout the process! Should it be MSL or the insurance company or the repair company or the pick up company? At times confusing and...

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MSL Quality Team

MSL

7 years ago

Dear Sir

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 25/04/2017

Extremely useless

MSL Quality Team

MSL

7 years ago

Dear Sir

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O MSL

MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.

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0161 822 0088

MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom

Proč věřit recenzím Feefo?