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Recenze společnosti MSL

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MSL provides claims services & legal expenses insurance with a strong ethos of putting customers’ needs first.

Služba
4
/5

5

4

3

2

1

182

31

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9

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283

hodnocení za poslední rok

Zobrazení všech 2,333 recenzí
Důvěryhodný zákazník
7 years ago
Datum nákupu: 27/07/2017
Good
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MSL Quality Team
MSL
7 years ago
Dear Sir,

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team
MJ
Mr Dilijit Johal
hounslow
7 years ago
Datum nákupu: 05/05/2017
Co říká Mr Dilijit Johal o MSL:
hi they had been updating, how the claim had been going on a regular basis only unhappy about the time it took three months that's why I am giving 4 stars good! keep the good work up!
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MSL Quality Team
MSL
7 years ago
Dear Mr Johal,

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team
MS
Mr Peter Sowden
7 years ago
Datum nákupu: 24/05/2017
Co říká Mr Peter Sowden o MSL:
Professional, efficiency personified !!!!!
I've dealt with MSL many times now over the years as a driving instructor, and their service has always been brilliant, for the fee concerned at the start of the policy they are worth every penny and...

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MSL Quality Team
MSL
7 years ago
Dear Mr Sowden,

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team
Důvěryhodný zákazník
7 years ago
Datum nákupu: 08/04/2017
MSl took care of my case until finished Easy and relax at home , all the staffs were ensure contact me regularly until work has done .
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MSL Quality Team
MSL
7 years ago
Dear Sir

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team
Důvěryhodný zákazník
7 years ago
The best quality service, relax and wait the car at home, MSl did everything for customers Happy to do business with MSl Thanks you
MF
Mr Malcolm Foster
7 years ago
Datum nákupu: 20/07/2017
Co říká Mr Malcolm Foster o MSL:
On the whole service is great. Feed back on progress was lacking a bit. Didn't have any idea how far repairs where or if the car was even being repaired.
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MSL Quality Team
MSL
7 years ago
Dear Mr Foster

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team
MD
Miss Anna Donnelly
Stockport
7 years ago
Datum nákupu: 12/06/2017
Co říká Miss Anna Donnelly o MSL:
Great service arranging a replacement vehicle and repairing my car.
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MSL Quality Team
MSL
7 years ago
Dear Miss Donnelly

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team
MD
Mr Stephen Donnelly
7 years ago
Datum nákupu: 31/05/2017
Co říká Mr Stephen Donnelly o MSL:
Vehicle had taken too long to be fixed 4 weeks & replacement car was revoked at last minute. On day of uplift of my own .
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MSL Quality Team
MSL
7 years ago
Dear Mr Donnelly

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team
MC
Mr Vinodrai Chudasama
7 years ago
Datum nákupu: 29/03/2017
Co říká Mr Vinodrai Chudasama o MSL:
I've had no problems with the MSL and vary satisfied with customer service.
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MSL Quality Team
MSL
7 years ago
Dear Mr Chudasama

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team
Důvěryhodný zákazník
7 years ago
Datum nákupu: 03/08/2017
Much better communication needed!
Polite and helpful but left in the dark as to who to talk to throughout the process! Should it be MSL or the insurance company or the repair company or the pick up company? At times confusing and...

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MSL Quality Team
MSL
7 years ago
Dear Sir

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team
Důvěryhodný zákazník
7 years ago
Datum nákupu: 25/04/2017
Extremely useless
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MSL Quality Team
MSL
7 years ago
Dear Sir

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team
O MSL
MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.
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MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom
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O MSL
MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.