Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

MSL Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/msl | Feefo

Zobrazení všech 2,333 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 31/08/2017

Thank you for your prompt clear advice and communication after my accident

MSL Quality Team

MSL

7 years ago

Dear Madam

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 28/07/2017

Excellent

Quick, responsive and easy to deal with in my experience.

MSL Quality Team

MSL

7 years ago

Dear Sir

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 07/09/2017

Co říká Trusted Customer o MSL:

Very quick and helpful service, would highly recommend

MSL Quality Team

MSL

7 years ago

Dear Mrs Brinkley

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Samir Al-Haj

7 years ago

Datum nákupu: 09/09/2017

Co říká Mr Samir Al-Haj o MSL:

They need to stick to they word and to be fair , is not about money all the time is about principle, bad service 👎🏾

MSL Quality Team

MSL

7 years ago

Dear Al-Haj

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Beltup Driving School

7 years ago

Datum nákupu: 02/09/2017

Co říká Beltup Driving School o MSL:

You was very helpful and delt with everything very quickly and professionally

MSL Quality Team

MSL

7 years ago

Dear Sir/Madam

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Gavin Thompson

Dundee

7 years ago

Datum nákupu: 25/08/2017

Co říká Mr Gavin Thompson o MSL:

Very poor service from start to finish

Will make sure I choose an insurance company that doesn't use the services of MSL!!

MSL Quality Team

MSL

7 years ago

Dear Mr Thompson

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 01/08/2017

Co říká Trusted Customer o MSL:

Delivered car to house and got my car back during lessons at a convinient t

I would

MSL Quality Team

MSL

7 years ago

Dear Mrs Feury

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Kabir Chowdhury

7 years ago

Datum nákupu: 25/05/2017

Co říká Mr Kabir Chowdhury o MSL:

Very straightforward and easy to follow instructions throughout the claim.

MSL Quality Team

MSL

7 years ago

Dear Mr Chowdhury

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Kevin Newton

7 years ago

Datum nákupu: 21/08/2017

Co říká Mr Kevin Newton o MSL:

Efficient as usual at every stage

Efficient as usual at every stage to date

MSL Quality Team

MSL

7 years ago

Dear Mr Newton

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 02/08/2017

Brilliant.

From the first phone call to the most recent I'm very pleased with it all. Unfortunately my car was parked in a car park and some one drove into the stationary vehicle then drove off. Thankfully i...

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O MSL

MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.

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0161 822 0088

MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom

Proč věřit recenzím Feefo?