Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

MSL Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/msl | Feefo

Zobrazení všech 2,333 recenzí

Trusted Customer

7 years ago

Datum nákupu: 02/09/2017

Co říká Trusted Customer o MSL:

They are very helpful and devoted for their duty.

MSL Quality Team

MSL

7 years ago

Dear Mr Teshome

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 22/11/2016

Post settlement team was horrible to deal with had to call so many time.

Most important my issue got sorted thanks for that , but communication was poor I had to call for updates and were not easy to get. I use to get a call every day from one number which I know was...

Přečíst vše

MSL Quality Team

MSL

7 years ago

Dear Sir

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 05/09/2017

Co říká Trusted Customer o MSL:

Very professional

After the accident I got a courtesy car quickly so I could carry on working

MSL Quality Team

MSL

7 years ago

Dear Mr Chodha

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 22/07/2017

Co říká Trusted Customer o MSL:

Excellent service and quick response on dealing with situations

MSL Quality Team

MSL

7 years ago

Dear Mrs Mistry

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 26/07/2017

Co říká Trusted Customer o MSL:

You did what was needed to get me back on the road

MSL Quality Team

MSL

7 years ago

Dear Mr Williams

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 31/08/2017

Co říká Trusted Customer o MSL:

Although the service overall was good. Loan car availability was an issue which delayed my car being repaired. The car I eventually got had two warning lights displayed within minutes of me leaving...

Přečíst vše

MSL Quality Team

MSL

7 years ago

Dear Mr Marshall

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mr Moosa Anwar

7 years ago

Datum nákupu: 07/02/2017

Co říká Mr Moosa Anwar o MSL:

No one ever called ne to give ne any update about my case. My case went on for about a year and in the end third party accepted the liability and paid off all expenses but did not give in writing...

Přečíst vše

MSL Quality Team

MSL

7 years ago

Dear Mr Anwar

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 13/03/2017

Co říká Trusted Customer o MSL:

Sorted everything for me just as they said they would.Very pleased.

MSL Quality Team

MSL

7 years ago

Dear Mr Engley

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Mrs Gail Holt

7 years ago

Datum nákupu: 29/08/2017

Co říká Mrs Gail Holt o MSL:

They delt with the claim very efficiently, they have kept me informed and been very friendly and helpful

MSL Quality Team

MSL

7 years ago

Dear Mrs Holt

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 03/03/2017

Good service

All sorted quite quickly with dual controlled car sourced effectively and kept me on the road.

MSL Quality Team

MSL

7 years ago

Dear Sir

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Neobdržel/a jste pozvánku k recenzi?

O MSL

MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.

Přečíst vše

0161 822 0088

MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom

Proč věřit recenzím Feefo?