Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

MSL Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/msl | Feefo

Zobrazení všech 2,333 recenzí

Důvěryhodný zákazník

7 years ago

Datum nákupu: 30/06/2017

Good

MSL Quality Team

MSL

7 years ago

Dear Sir

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 03/03/2017

Co říká Trusted Customer o MSL:

Yes everything was fine

First class service helped me throughout the process

MSL Quality Team

MSL

7 years ago

Dear Mr Martin

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 02/08/2017

Work completed

Efficient and professional. Does what it says on the tin!

MSL Quality Team

MSL

7 years ago

Dear Madam

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 22/07/2017

Car not very nice and had issues.

Car was not very nice, heavy on Diesel and had mechanical issues. Front brake discs and pads needed changing and service was very overdue. Person dropping and picking the car was a very nice man.

MSL Quality Team

MSL

7 years ago

Dear Sir

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 04/05/2017

Good experience

Kept informed along the way

MSL Quality Team

MSL

7 years ago

Dear Madam

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

Suffolk

7 years ago

Datum nákupu: 13/10/2016

Co říká Trusted Customer o MSL:

FIND SOME ONE ELSE.

Very poor, nothing but issues getting car fixed and tried to make me claim of my own insurance when third party at fault, them accused me of having pre existing damage and wouldn’t cover full repairs.

MSL Quality Team

MSL

7 years ago

Dear Mr Smith

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 13/09/2017

Co říká Trusted Customer o MSL:

No follow up calls, I had to chase the garage for update on repairs

No comment!

MSL Quality Team

MSL

7 years ago

Dear Mr Tinubu

Thank you for taking the time to complete our survey and share your thoughts on our service.

We value all customer feedback and use it to help identify areas which require improvement.

Your details have been passed to a member of our team who will be in contact to discuss your experience.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Důvěryhodný zákazník

7 years ago

Datum nákupu: 28/07/2017

Great service

Had the car in location on time, polite guys, no problem when I was leaving the car on location for their pick up

MSL Quality Team

MSL

7 years ago

Dear Madam

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

7 years ago

Datum nákupu: 14/09/2017

Co říká Trusted Customer o MSL:

Excellent really helpful explained everything and sorted everything out didn't worry about anything even the hired car Thank you Was dealt by Tracy Mundy

MSL Quality Team

MSL

7 years ago

Dear Mr Sheikh

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

Trusted Customer

Stoke On Trent

7 years ago

Datum nákupu: 14/06/2017

Co říká Trusted Customer o MSL:

Good commmunication and professional.

MSL Quality Team

MSL

7 years ago

Dear Mr Bradbury

We’re delighted you were pleased with the service you received and appreciate you taking the time to complete our survey.

MSL Quality Team

Prohlédnout si celou recenzi zákazníka

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O MSL

MSL is one of the UK’s longest established providers of claims services & legal expenses insurance. Founded in 1984, MSL remains independently owned with a strong ethos of putting customers’ needs at the forefront of product and service design. Experienced in complex claims, MSL aims to go further to understand our customers’ needs, supporting them through continuous investment in our people and processes as we aspire to be a top-three provider of market leading legal expenses insurance, assistance and claims services.

Přečíst vše

0161 822 0088

MSL, 5400 Lakeside, Cheadle Royal Business Park, Cheadle, Cheshire, SK8 3GQ, United Kingdom

Proč věřit recenzím Feefo?