Recenze společnosti McCarthy Cars

I am sorry that you feel this way about your purchase at McCarthy Cars. Please let me try to explain. The reason that your vehicle was valued with tax was that when we spoke on the phone, you made a specific point of telling me that you had just taxed it. When I gave you the valuation over the phone, I took this into consideration. As I recall you had just recently purchased the Jeep, but it didn't suit your wife. So you were trying to exchange with spending as little money as possible, which is totally understandable. So to get to the highest possible part exchange value, I had to include the road tax. I am sorry if you do not feel that this was explained clearly enough to you. It wasn't done in any underhand way. I only noticed when I went to move your Jeep after the deal was done, that you had removed the tax from the windscreen without telling me about it. This is when I had to come and ask for the tax disc. All of our vehicles are HPI'd checked and so I can assure that your vehicle certainly has not been written off or involved in a serious accident. It may have well had some paintwork, like 80% of all 6 year old vehicles. I am lucky that I have good vision, and I certainly didn't notice that any panels on the vehicle were off colour. However you are more than welcome to bring the vehicle back into us and I will take it to our bodyshop and they can give their expert opinion. When I met you, you told me that you never trusted any vehicle services carried out car dealers and always preferred to have your vehicles serviced by your own mechanic. I did explain that wasn't our normal procedure, as we prefer for all our vehicles to have a Full Service and Pre-Delivery Inspection before our customers take delivery. However to accommodate your preference I agreed to allow you to take the vehicle without carrying out the Pre Delivery Inspection or Service. I also agreed to allow £500 discount to cover the cost of the service, pre-delivery inspection and a new MOT, even though the vehicle still had a current MOT. If you recall you signed a statement saying this on the sales invoice. When carrying out Pre delivery inspections, we work to 3mm as a minimum recommended tyre tread and so the two tyres if below would have been replaced. We would believe that the cost of replacing the tyres would be covered in the £500 discount given to service the vehicle. The headlamp wiper motor and rear wiper not working would have been addressed and fixed in our pre-delivery inspection. So please feel free to contact me and arrange a time to bring the vehicle in to us and I shall rectify these free of charge. I can be reached on 020 8688 8086, or my mobile 07966 248 547 or by email james.mccarthy@mccarthycars.co.uk. James McCarthy McCarthy Cars TEL: 020 8688 8086 FAX: 020 8667 9861 EMAIL: JAMES.MCCARTHY@MCCARTHYCARS.CO.UK WWW.MCCARTHYCARS.CO.UK

Brian, I am glad that you were happy with how the deal was carried out. And that we were able to meet your special requirements. And deliver the vehicle from Croydon office to your house near Norwich at no charge to you, I hope you liked the number plates that I put on the vehicle, after I carried out your Plate Transfer. I hope that they meet your requirements. I did explain to you before delivering the vehicle that it was originally registered in Germany to BMW themselves. It was in the main Munich Head Office. It was one of the very first 760Li's of that shape. I believe it may have been one of their press cars. Because it was built as a right hand drive vehicle. The vehicle stayed with them for 18 months and covered only 1000 miles. Then BMW UK had a customer for the vehicle and had it transported to the UK, where BMW UK sold it to its customer. The rear entertainment system comprises of a rear factory fitted TV, there was an option for a separate AV source such as a DVD or video player. However this vehicle was never fitted with one. I am sorry if you assumed that it was already installed. One of the perks of my job is to get to drive so many lovely vehicles. I drove the 760Li, before you purchased it and both mirrors were folding perfectly. I certainly did not notice any strange cracking noises coming from it. I am sorry if one of the rear electric blinds wasn't working, This may have been overlooked in the pre-sales service and pre-delivery inspection. I am more than welcome to have a look at it and rectify at no cost to yourself. If this is not convenient please call me to discuss alternative arrangements. You are right that the vehicle had a Full BMW Service History. We take a pride in our vehicles and their paperworks, so ensure that all services we carry out are recorded in their service books and supplied with a detailed explanation of what work was carried out by us. In the rare occasions that customers would prefer us not to stamp the service book, it is not an issue, but we just need to know beforehand, for this I apologise, but I truly do not believe that it will any detrimental effect on a 10 year vehicles residual value. Please feel free to contact me on 020 8688 8086 or 07966 248 547, or by email james.mccarthy@mccarthycars.co.uk if there is anything that you wish to discuss. Many Thanks James McCarthy McCarthy Cars TEL: 020 8688 8086 FAX: 020 8667 9861 EMAIL: SALES@MCCARTHYCARS.CO.UK WWW.MCCARTHYCARS.CO.UK