Thank you for taking the time to complete the Feefo Feedback email sent on behalf of McCarthy Cars. It means a lot to us and I know that our prospective customers really value the reviews of McCarthy Cars.
We are pleased that you are happy with the level of customer service that you received and have chosen to leave positive comments regarding McCarthy Cars.
We organised for you to take your Mercedes to a local garage near to you. I understand the rattle was an issue with the driver's electric window regulator, which we had replaced for you free of charge.
Hopefully the rattle has now been resolved, please let us know.
We believe that our Friendly, no pressure sales environment helps to make purchasing a vehicle from McCarthy Cars an enjoyable and stress free experience. I hope that you agree.
We take a great pride in providing the highest possible level of customer service.
Perhaps that is why we were a Finalist in 2010 MotorTrader Independent Garage Awards, Recently voted the Most Loved Business in Croydon and 2nd most loved Car Dealership in the UK
In the highly unlikely event that you do experience a problem with your vehicle, please do not hesitate to contact me, James McCarthy, my direct line is 020 8649 9111, my mobile is 07966 248 547 or my email is james.mccarthy@mccarthycars.co.uk . Alternatively you can contact our dedicated customer service advisor Wendy Hammond on 020 8774 4786 or wendy.hammond@mccarthycars.co.uk
Remember to look out and see whether you are the lucky customer chosen in our monthly prize draw. The winner receives a Full Service and MOT free of charge, valued at £360.
James McCarthy
McCarthy Cars
TEL: 020 8688 8086
FAX: 020 8667 9861
EMAIL: SALES@MCCARTHYCARS.CO.UK
WWW.MCCARTHYCARS.CO.UK
